Systems Analyst

Description

Job Summary: IT Analyst for corporate management, ensuring proper system operation and user support, with a focus on maintenance and technical assistance. Key Highlights: 1. On-site and remote technical support 2. Preventive and corrective hardware and software maintenance 3. Support for internal IT projects and requests We are seeking an **IT Analyst** to manage corporate operations, ensuring smooth system functionality and user support. Main Responsibilities: Respond to and resolve technical support tickets (on-site and remotely) Install and configure equipment (computers, printers, scanners, etc.) Perform preventive and corrective hardware and software maintenance Assist with email, network, Wi-Fi, and system access configuration Support equipment and license inventory management Update operating systems and software as instructed Monitor and ensure network and connectivity functionality Create and manage user access to company systems Support the IT team in internal projects and requests Log and update information in ticketing systems Provide support for internal system and ERP installation and usage Conduct functionality tests and provide user guidance after service delivery Requirements: * Experience with **ERP (Whintor preferred)**. * Knowledge of **networks, servers, and user support**. Employment Type: Full-time CLT Salary: R$3.500,00 - R$5.000,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site