Systems and Infrastructure Analyst

Description

Job Summary: Strategically and operationally support integration among development, infrastructure, and operations, ensuring stability, efficiency, and security across technological environments. Key Highlights: 1. Optimize processes and automate routines 2. Ensure information security and compliance with the LGPD 3. Participate in the evaluation and implementation of new systems **Description** Strategically and operationally support integration among development, infrastructure, and operations, ensuring stability, efficiency, and security across Santé's technological environments. Responsible for optimizing processes, automating routines, providing technical support to the team, and supporting intelligent data usage for decision-making. **Responsibilities and Duties** Serve as the primary technical support contact for users. Administer, update, and maintain corporate software and systems already in use by the company. Participate in the evaluation and implementation of new systems and technological tools. Develop and/or integrate APIs between systems when required. Automate continuous integration and deployment (CI/CD) processes. Ensure information security and support compliance with the General Data Protection Law (LGPD). Monitor and maintain backups and data recovery procedures. Manage hardware and software inventory control. Create and maintain managerial dashboards and reports using BI tools. Provide basic HTML and CSS support for web tool integrations. **Requirements and Qualifications** Proven experience with BI tools (TARGIT, Power BI, or equivalents). Knowledge of SQL and database querying. Prior experience in network administration and IT infrastructure support. Solid knowledge of hardware, operating systems (Windows and Linux), networks, and servers. Familiarity with information security concepts and the LGPD. Experience in software maintenance and support (installation, updates, troubleshooting). Understanding of dimensional modeling and ETL processes. Basic knowledge of HTML, CSS, and RESTful API development. Clear communication skills and ease of interaction with managers and business areas. Proactive, analytical, and solution-oriented mindset, focused on results and delivery quality. Ability to translate technical terms into executive-level language. Organized, committed, and skilled at managing priorities. Continuous learning mindset and willingness to grow alongside the team. Alignment with agile methodology (sprints, backlog, and weekly deliveries).