Hotel Receptionist

* **PREVIOUS EXPERIENCE IN RECEPTION / CUSTOMER SERVICE REQUIRED** * Perform the check\-in process, including verification of identification documents
- Customer service
- Hotel reception
- Bilingual skills

Job description: * Conduct customer credit analysis (individuals and legal entities) in accordance with the company's internal policies; * Perform inquiries with credit protection agencies; * Approve or reject credit limits based on established criteria; * Monitor portfolio of delinquent customers; * Conduct active and passive collections (phone, e\-mail, WhatsApp); * Negotiate debts, proposing viable solutions for both parties; * Issue invoices, reports, and collection controls; * Update customer registration and financial information; * Support the preparation of departmental managerial reports; * Collaborate closely with sales and finance departments. Compensation: starting from R$3\.100,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work location: On-site

João Silva
Indeed · HR