We are looking for an IT intern to provide technical support to Teltec Solutions users. **Responsibilities and duties** **YOUR RESPONSIBILITIES WILL INCLUDE:** * Assisting with and performing notebook maintenance; * Installing and uninstalling software; * Providing user support; * Assisting in ensuring the smooth operation of internal services and organizing IT equipment; * Performing other duties related to the position; * Supporting activities related to the Information Security Management System. **Requirements and qualifications** **YOU MUST:** * Be currently enrolled in high school or higher education. **PREFERRED QUALIFICATIONS (ADDITIONAL ASSETS):** * Prior experience in notebook maintenance; * Knowledge of notebook hardware; * Familiarity with Windows operating systems; * Basic knowledge of IP networking (OSI model, DNS, DHCP). **Additional information** **WHAT WE OFFER:** * Health insurance plans; * Dental insurance plans; * Meal allowance; * Transportation allowance; * Life insurance; * SESC benefits; * ACATE benefits; * Flexible benefits: At Teltec, you can flexibly allocate your benefits according to your personal preferences across the following categories—meals, food, health, education, and mobility. * Reduced working hours for breastfeeding mothers: To support new mothers balancing work and childcare responsibilities, we offer reduced working hours for breastfeeding; * Study grant program (postgraduate studies, MBAs, specializations); * Foreign language study grant program; * Runtec Program: We invest in incentives enabling our Solutions (as we affectionately call our employees) to participate in sports competitions; * Conectar Moment: A program offering practical physical activity classes aimed at improving our Solutions’ quality of life; * Hybrid work model to enjoy the best of both worlds; * Coffee, fruits, and snacks available onsite; * 100% subsidy for technical certifications; * Benefits club: Includes partnerships with Conexa Saúde, Psicologia Viva Conexa, Wellhub (Gympass), and Feirinha da Caju; * Birthday Day Off; * Refer & Earn Program: Bonuses for referring and successfully hiring professionals; * Benefits may vary by location, employment type, and/or be subject to change based on annual budget considerations. We are a Brazilian company providing IT solutions, services, and consulting—with emphasis on cloud computing, information security, and connectivity. **With over 33 years in the market, we combine experience, expertise, and innovation** to deliver excellence to our 1,000+ clients across Brazil. Our story began in Florianópolis–SC and continues to grow! Today, we have physical offices in Brasília, São Paulo, Recife, Curitiba, and Cuiabá—and our Solutions are spread nationwide! Relentlessly pursuing excellence through a collaborative, sustainable, and human-centered company, **we seek talents capable of contributing fresh ideas and creating space for consistent, sustainable, and resilient success amid the challenges of technology.**