Customer Service Assistant

Description

Job Summary: We are looking for professionals passionate about customer service, with empathy, attention to detail, and problem-solving skills to deliver the best experience. Key Highlights: 1. Passion for customer service and delivering the best experience 2. Problem-solving skills and attention to detail 3. Working with the public and empathy **Job Description** We are seeking individuals who love excellent customer service—professionals who are passionate and eager to deliver the best experience for our customers, making each customer feel unique and special. If you enjoy working with the public, excel at problem solving, possess empathy and attention to detail, join our team! **Responsibilities and Duties:** \* Assist customers via phone, WhatsApp, email, and chat; \* Perform and/or verify registration of our customers; \* Calculate budget amounts; \* Negotiate pricing and payment terms; \* Register sales closure; \* Report errors, complaints, and issues to the responsible parties; \* Address potential questions. **Benefits** Meal Allowance or Food Voucher (no 20% deduction); Transportation Voucher or Fuel Voucher (no 6% deduction); Unimed Health Plan (monthly fee covered by the company); Uniodonto Dental Plan; Merit Bonus; Gympass; Life Insurance; Discount on our products (Essentia Pharma, Essential Nutrition, and Noorskin); Job Type: Full-time Pay: R$2,127.00 per month Work Location: In person