Front-of-House Supervisor

Description

Job Summary: Lead front-of-house team, plan daily operations, train staff, and ensure service excellence and customer satisfaction in a high-end dining room. Key Highlights: 1. Team leadership for front-of-house staff and floor brigade 2. Focus on service excellence and customer satisfaction 3. Opportunity at a high-end à la carte restaurant Objectives: Lead the customer service team, perform initial guest reception upon arrival at the dining room, and lead the floor brigade. Responsibilities: Plan work schedules, assign stations, and train staff according to established service standards. Know the full menu and ingredients thoroughly to sell confidently. Receive and attend to guest and customer requests attentively, efficiently, and personally, adhering to hygiene and food safety standards while prioritizing overall satisfaction. Inspect dishes and ensure compliance. Perform wine service. Education: Completed high school (college degree or qualifications in the field preferred). Experience: Prior experience as Front-of-House Supervisor or Senior Waiter in a high-end à la carte restaurant required. Preferred Qualifications: English proficiency, personal vehicle. Employment Type: Full-time, Permanent (CLT) Compensation: R$2.400,00 - R$3.400,00 per month Benefits: * Medical insurance * Fuel allowance * Free parking * Life insurance * Meal voucher * Transportation voucher