Junior Support Analyst

Description

Job Summary: We are seeking a Level 1 Support Analyst to work on relationship and electronic negotiation solutions, providing customer support and monitoring databases. Key Highlights: 1. Level 1 customer support 2. Proactive database monitoring 3. Working for a company specialized in relationship solutions At Paradigma Business Solutions, we have been experts in developing relationship and electronic negotiation solutions for 27 years, operating the largest base of electronic procurement portals in Brazil, and we are now looking for new talents! Do you enjoy seeing your work applied directly to business outcomes, contributing positively to your team? Then join us as a PARADIGMO! **Responsibilities and Duties:** You will be responsible for providing Level 1 support to customers and proactively monitoring databases to identify potential inconsistencies. **Requirements and Qualifications:** Currently pursuing a higher education degree in Technology; Previous experience as a Support Analyst; Previous experience in technology companies; Residence in Florianópolis/SC; Knowledge of the Energy market is a plus. **Benefits:** Meal/Voucher allowance; Health insurance plan with no co-payment; Dental insurance plan with no co-payment; Scholarship program; Workplace gymnastics; Birthday day-off; Referral bonus for successful hires; Happy Friday; Connectivity allowance; Fresh fruit available during the day; Free parking; Tickets for the Paradigma Cine Arte.