Activation Technician | Caxias do Sul

Description

Job Summary: The professional will be responsible for activating and maintaining internet access, ensuring customer satisfaction through equipment installation and configuration. Key Highlights: 1. Focus on customer satisfaction during internet installation and maintenance. 2. Opportunity to work with technology and innovation in telecommunications. 3. Work environment that values teamwork, flexibility, and agility. Remember that feeling of customer joy when the doorbell rings and they see the person who’s about to install their internet? The Activation Team consists of those professionals who visit customers to activate new internet connections and perform necessary maintenance. In addition, the Activation Team configures equipment and schedules these visits with customers. **This and all other listed positions are available for Persons with Disabilities (PwD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of equipment already installed at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction; * Fill out service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Efficiency in task execution and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license (Category B). **Additional Information** **Working Hours:** Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 5:30 PM. Saturdays, from 8:00 AM to 12:00 PM. On-site opportunity in Caxias do Sul city. ### **Benefits for Employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for residential, corporate, and government clients. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states, consistently delivering excellence in service and maintaining transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from Anatel, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who drive progress! All this through strong collaboration and a commitment to high performance. Here, you won’t just participate—you’ll co-create the future! Join us in building the future! Unifique, simplifying people’s lives since 1997! **All our job opportunities are open to Persons with Disabilities (PwD)** ### **Benefits for Employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique