Job Summary: Alea, Vivo's largest partner in Brazil, is seeking a Store Manager Specialist experienced in store management and performance control, looking for a professional focused on achieving targets and developing the team. Key Highlights: 1. Manage and control the store's financial and operational results. 2. Lead and develop the team, ensuring service standards. 3. Identify and implement strategies to boost sales and achieve targets. JOB DESCRIPTION Alea, recognized as Vivo's largest partner in Brazil, is seeking a Store Manager Specialist skilled in store administration and performance control. Do you see yourself managing an Alea Vivo store? Focused on delivering results? Then this is your place! Join the Alea team! RESPONSIBILITIES AND DUTIES Perform financial control of the store, including monitoring revenue and daily expenses generated through the CRM system. Manage store inventory, being responsible for safeguarding available saleable supplies to ensure inventory accuracy and protect company assets. Handle all administrative store management tasks, including staff scheduling, timekeeping, and document control, to ensure smooth store operations. Receive sales targets from the supervisor and distribute them across the team, monitoring daily, weekly, and monthly performance and results to ensure effective outcome management. Monitor staff performance and provide feedback to support their professional development. Identify new strategies and execute action plans with supervisor support to achieve improved results. Develop and implement internal initiatives and campaigns with leadership support to enhance team performance and meet targets. Hire and terminate staff members, with supervision and HR support as needed, to maintain appropriate store headcount. Respond to store audits, ensuring full compliance with all procedures. Ensure sales staff adhere to service standards to guarantee an excellent customer experience. Support customer negotiations whenever necessary, providing frontline sales staff with guidance and assistance. Monitor all sales quantitatively and qualitatively to prevent any deviation or decline in sales performance. REQUIREMENTS AND QUALIFICATIONS Currently pursuing a Bachelor’s degree; Experience in store management; Background in telecommunications; Experience in people management. Mission To offer consumers communication and technology products and services that deliver great experiences through outstanding service, and to provide brands with the strongest retail sales force. Vision To be the benchmark for high-volume retail sales management in Brazil. Values Respect for employees and customers Commitment Boldness Honesty Responsibility Minimum Education Level: Bachelor’s degree * Transportation allowance * Meal allowance * Life insurance * Dental plan * Health plan * TotalPass
João Silva
Indeed · HR
João Silva
Indeed · HR
