Job Summary: A professional responsible for ensuring incident response, opening and closing of incident reports, fee control, and proper preparation of indemnification processes, while keeping systems updated and disseminating work instructions. Key Highlights: 1. Ensure incident response and completion of incident reports 2. Control fees and ensure appropriate indemnification processes 3. Maintain the electronic system up to date and disseminate instructions Business Hours | 08:00 - 18:00 Salary: R$ 2.800,00 Responsibilities * Ensure incidents occurring at the unit and those involving regional agents are properly addressed; * Ensure incident reports are opened and finalized; * Control departmental fees; * Ensure customers are informed and receive guidance regarding their situation; * Ensure indemnification processes are properly prepared; * Maintain the electronic system with updated information; * Disseminate work instructions related to the department to promote best practices for the company Requirements * Mandatory education: * High school diploma Employment type: Full-time CLT Compensation: R$1.518,00 - R$3.884,01 per month
João Silva
Indeed · HR
João Silva
Indeed · HR
