Administrative Assistant

Description

Job Summary: Support administrative and operational routines in the insurance area, ensuring organization, agility, and quality in customer and internal team service. Key Highlights: 1. Administrative and operational support in the insurance area 2. Customer service and guidance on insurance products and services 3. Organization and monitoring of sales processes and insurance policies We are seeking an **Administrative Assistant** to support administrative and operational routines in the insurance area, ensuring organization, agility, and quality in customer and internal team service. **Main Responsibilities:** * Answer and guide customers via telephone, e\-mail, and WhatsApp, providing information on insurance products and services; * Perform **quotations**, simulations, and assist in preparing commercial proposals; * Monitor the sales process, from quotation through policy issuance and renewal; * Organize, verify, and file insurance-related documents (policies, proposals, contracts, and endorsements); * Keep customer and insurer registration data updated in internal systems; * Provide administrative support to sales and customer service teams; * Manage schedules, appointments, and team commitments; * Generate administrative and commercial reports, tracking performance indicators; * Support basic financial routines, such as payment verification, bank slips, and due dates; * Ensure internal process organization and adherence to deadlines. **Desired Qualifications:** * Completed high school education (a bachelor’s degree in Administration or related fields is a plus); * Knowledge of administrative routines; * Familiarity with Microsoft Office Suite (especially Excel); * Strong communication skills, organizational ability, and attention to detail; * Experience in the insurance industry is a plus. Employment Type: Full-time CLT Compensation: R$2\.500,00 per month Benefits: * Fuel allowance