Job Summary: We are seeking a Reception Intern to support unit operations and provide a positive experience for students and visitors, with emphasis on customer service and administrative routines. Key Highlights: 1. Support in-person, telephone, and digital customer service with courtesy 2. Assist with registrations, appointments, and front-desk administrative routines 3. Contribute to delivering an excellent customer service experience We are looking for a Reception Intern to support unit operations and ensure a positive experience for students and visitors from the very first contact. Main Responsibilities: * Support in-person, telephone, and digital channel customer service; * Greet students and visitors courteously and attentively; * Assist with registrations, appointments, and system information updates; * Support enrollment, renewal, and student assistance processes; * Provide support for front-desk administrative routines; * Assist in organizing the environment and operational workflows of the unit; * Support student relationship initiatives and daily service requests; * Contribute to delivering an excellent customer service experience. Requirements: * Currently enrolled in technical high school or undergraduate studies (e.g., Administration, Commercial Management, Business Processes, Physical Education, or related fields); * Strong communication skills and aptitude for public-facing service; * Basic computer literacy; * Organizational skills, responsibility, and willingness to learn; * Availability to work during the scheduled hours of this position. Preferences: * Interest in customer service, sales, or administrative routines; * Prior experience working with the public (including academic or volunteer experience); * Affinity with the fitness industry. * We seek candidates with the following attributes: * Friendliness and professional demeanor; * Proactivity and agility; * Organization and attention to detail; * Interpersonal relationship skills; * Commitment and eagerness to grow.
João Silva
Indeed · HR
João Silva
Indeed · HR
