Description
Job Summary:
This professional will handle in-person and telephone customer service and prospecting, manage proposals and customer portfolios, and assist in planning store-level initiatives.
Key Highlights:
1. Multichannel customer service and prospecting
2. Customer portfolio management and sales tracking
3. Collaboration in planning the store's strategic initiatives
**Description and Responsibilities:**
**Working Hours:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday
**Experience Level:** Professional
**Employment Type:** Independent Contractor \- PJ
* Provide in-person customer service;
* Provide telephone customer service;
* Prospect customers using the CRM tool;
* Conduct external prospecting of new customers via PAP (Door-to-Door) activities at strategic locations;
* Register local customers in the CRM tool to build a customer portfolio;
* Enter new proposals into the system;
* Monitor proposals throughout the evaluation process and communicate outcomes (positive or negative) to customers;
* Track customer portfolios for future prospecting/sales;
* Collaborate with supervisors on sales origination;
* Assist store management in planning store-level initiatives.
**Requirements:**
* Completed High School education
* Preferred: Currently pursuing a Bachelor’s degree in Administration, Marketing, Commercial Management, or related fields.
**Benefits:**
No benefits provided