Description
Job Summary:
Perform preventive and corrective maintenance on motor vehicles, diagnose faults, and ensure high-quality standards.
Key Highlights:
1. High-complexity maintenance performed in accordance with technical and safety standards
2. Customer-focused service and effective communication
3. Team spirit and continuous willingness to learn
JOB OBJECTIVE
Perform preventive and corrective maintenance on motor vehicles, ensuring they operate in perfect condition and meet the high-quality standards of the brand represented by the dealership.
MAIN RESPONSIBILITIES
Diagnose mechanical, electrical, and electronic faults using specialized tools and equipment;
Prepare estimates, negotiate services, and clarify customer inquiries clearly and courteously;
Execute high-complexity maintenance tasks while strictly adhering to the brand's technical and safety standards;
Perform disassembly, inspection, replacement, and reassembly of mechanical components;
Carry out oil changes and lubrication;
Accurately and systematically open and close service orders;
Provide excellent customer service via email, telephone, or WhatsApp;
Request parts through the internal system;
Schedule vehicle washes when necessary;
Issue invoices for parts and services, specifying payment methods;
Support fellow technicians on highly specialized tasks requiring teamwork.
WHAT WE EXPECT FROM YOU:
Driver's License Category B
Technical knowledge in automotive mechanics;
Effective communication skills and customer service orientation;
Organizational skills and responsibility regarding processes and deadlines;
Team spirit and continuous willingness to learn
Minimum Education: Technical Course
* Life Insurance
* Transportation Allowance
* Uniodonto Dental Plan
* Unimed Health Plan
* On-site cafeteria with lunch
* Educational Partnership Program with affiliated institutions: PUCRS, QI, Unilasalle, Ulbra, and Uninter
* Avus – Pharmacy discounts
* Star Bem – Health and wellness platform
* Gympass / Wellhub – Access to gyms and wellness services
* Meal Voucher