Collaborate to ensure customers have a unique experience with the company. Be the voice of the customer. Develop and maintain long-term relationships. Monitor customer satisfaction metrics. Be responsible for all customer service demands related to your assigned customer portfolio. Communicate with customers via telephone, chat, email, and videoconference. * **Benefits:** Meal Voucher R$ 20.00 per day, Food Voucher R$ 310.00 per month, Medical Assistance (after probationary period), Dental Assistance (after probationary period), Pharmacy Partnership, Transportation Allowance according to commuting distance, Day Off, Shopping Voucher for Akmos products, SESC partnership. * **Work Schedule:** Rotating schedule: one week Monday to Friday, 8:00 AM to 5:48 PM; the following week Monday to Friday, 8:00 AM to 5:06 PM, and Saturday 8:30 AM to 12:00 PM. Employment Type: Direct Hire (CLT) Salary: Starting from R$ 1,854.00 per month Benefits: * Medical Assistance * Dental Assistance * Partnerships and commercial discounts * Food Allowance * Meal Voucher * Transportation Allowance Experience: * Customer Service (Mandatory)