Description
Job Summary:
This professional will monitor and support cashiers, resolve customer service and billing issues, oversee purchases, and collect funds, always providing friendly customer service.
Key Highlights:
1. Operational support and resolution of billing issues
2. Purchase monitoring and approval
3. Friendly and courteous customer service
**Job Description**
* Monitor the operational performance of cashiers and provide necessary support to execute billing routines.
* Resolve various customer service and billing issues at checkout counters, escalating decisions as required.
* Monitor and approve/deny purchases requiring verification for customer release.
* Collect funds from cashiers.
* Provide friendly, courteous, and satisfactory customer service.
**Working Hours**
Monday to Saturday, from 12:00 PM to 2:00 PM and from 4:00 PM to 9:40 PM. Sundays on rotating schedule.
**Prerequisites**
* Must be over 18 years of age.
* Prior experience with cashier duties and customer service.
* High school diploma.