Junior Technical Support Analyst

Description

Job Summary: Junior Technical Support Analyst responsible for analyzing service orders, interpreting electrical circuits, and providing support to the authorized service network. Key Highlights: 1. Opportunity to advance your career with meaningful purpose 2. Continuous improvement of internal technical support processes 3. A global expert company in electrical and digital systems **Junior Technical Support Analyst** **• 1 position** =============================================== ###### **Caxias do Sul, RS** The company accepts applications only from candidates residing in Caxias do Sul ###### **Junior/** **Trainee** ###### **To be determined** ###### **CLT employment regime** **Job Details** -------------------- Legrand is a global expert in electrical and digital systems for building infrastructures. Present in over 180 countries, Legrand delivers high-tech solutions for residential, commercial, and industrial electrical installations. Today, it employs more than 36\.000 professionals who combine their expertise to design, develop, adapt, and deliver increasingly simplified and suitable solutions for modern times. If you want to advance your career with outstanding opportunities and a meaningful purpose—to improve people's lives—this is the place for you. Join Legrand... \#WEAREALLLEGRAND Legrand Brazil reaffirms its commitment to inclusivity by opening positions to all individuals, regardless of ethnicity, gender, sexual orientation, disability, cultural or social background, or any other factor. All our positions are open to persons with disabilities (PwD). **MAIN RESPONSIBILITIES** * Analyze service orders registered on the authorized partners’ portal, ensuring accurate identification of defects; * Interpret electrical circuits, schematics, and technical drawings, validating reported diagnoses; * Record technical data, evidence, and conclusions using Excel and BI tools; * Provide technical support to the authorized service network; * Contribute to the continuous improvement of internal technical support processes. **YOUR PROFILE EXPECTATIONS** * Bachelor’s degree completed in Electrical Engineering, Electronics Engineering, or Automation; * Technical diploma in electronics preferred; * Knowledge in electrical and electronics fields. **WHAT WE OFFER** * Profit-sharing program; * On-site cafeteria; * Shuttle transportation; * Unimed health insurance; * Dental insurance; * Meal allowance; * Childcare allowance; * Educational partnership program; * Life insurance; * Boon platform; * Product discounts; * OnHappy **Requirements** -------------- ### **Minimum Education Level** Undergraduate studies (in progress) **Benefits** -------------- Health insurance Dental insurance Training program Cafeteria Life insurance Meal allowance