Description
Job Summary:
Responsible for prospecting, activating, and managing the customer portfolio, ensuring personalized and after-sales service, as well as assisting with collections and information registration.
Key Highlights:
1. Dynamic performance in customer prospecting and management
2. Focus on personalized service and after-sales support
3. Opportunity to build and manage a customer portfolio
Our client is a Brazilian company operating as a tire solutions ecosystem, combining technology, logistics, and innovation to transform the mobility experience in Brazil and abroad.
**Responsibilities and Duties:**
* Prospect new customers and reactivate inactive customers;
* Build and manage a customer portfolio, delivering personalized service;
* Assist with collections by making phone calls or sending e\-mails;
* Provide the registration department with information regarding new and/or inactive customers;
* Provide all customers with information regarding pricing and delivery timelines;
* Align customer needs with inventory availability;
* Format relevant information for new customer registration;
* Perform after\-sales activities.
**Requirements and Qualifications:**
* Completed high school education or currently pursuing a university degree;
* Experience in sales;
* Experience in telesales.
**Benefits:**
* Meal allowance or food voucher;
* Fuel allowance or transportation voucher;
* TotalPass;
* Health insurance;
* Dental insurance;
* Pharmacy credit;
* Life insurance;
* Discount on product purchases;
* In-house English classes;
* Expertires (training platform);
* Education assistance;
* "Refer a Friend" program;
* "Talk to Me" program (psychological support);
* Zenklub platform – emotional health and wellness care;
* Partnership with Petlove – benefits for your pet;
* Profit-sharing program (PPR).
Employment Type: Full-time, CLT permanent contract
Salary: R$1\.800,00 \- R$4\.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel allowance
* Education assistance
* Commercial partnerships and discounts
* Profit sharing
* Life insurance
* Food allowance
* Meal voucher
* Transportation voucher
Selection Question(s):
* Are you available and interested in working on-site?
Education:
* High school diploma (Mandatory)
Experience:
* Telemarketing, call center, or telesales (Mandatory)
Work Location: On-site