




**Area Mission:** Support the sales team through efficient execution of administrative routines, contributing to the smooth flow of sales processes. **Job Mission:** Perform administrative activities related to sales, ensuring order tracking, invoicing, customer registration, and relationship management. * Issue orders and track billing status; * Support the sales team and sales representatives; * Manage customer portfolio, send quotations, and respond to inquiries; * Record commercial information in the CRM; * Prepare reports and manage documents; * Monitor delivery deadlines and inform customers of potential delays; * Maintain effective communication between sales and PCP; * Practice 5S, follow safety standards, and participate in Kaizens. **Mandatory Hard Skills:** * Knowledge of CRM and administrative tools; * Understanding of commercial processes and inventory control; * Basic proficiency in Excel. **Mandatory Soft Skills:** * Organization; * Clear communication; * Proactivity; * Results focus; * Teamwork.


