Description
Job Summary:
We are seeking a Monitoring Assistant to join our team, responsible for monitoring systems, logging incidents, and supporting problem resolution.
Key Highlights:
1. Initial problem resolution support
2. Collaborative work environment
3. Opportunity for professional development in the field
**We are looking for a Monitoring Assistant to join our team!**
**Main Responsibilities**
* Monitor dashboards/systems and log incidents.
* Identify and report anomalies or alerts according to procedures.
* Support the team in initial problem resolution or escalation.
* Maintain organized and up-to-date records in spreadsheets or systems.
**Requirements**
* Completed high school education.
* Proficiency in Microsoft Office (spreadsheets and record keeping).
* Strong problem-solving skills and ability to follow procedures.
* Attention to detail and sustained concentration over extended periods.
**Desirable**
* Prior experience in monitoring activities.
* Familiarity with incident reporting tools or monitoring software.
**We Offer**
* Market-competitive salary.
* Benefits: [transportation allowance, meal allowance, health insurance, etc.].
* Collaborative work environment and opportunity for professional development in the field.
Employment Type: Full-time CLT
Compensation: Starting from R$2.200,00 per month
Benefits:
* Medical assistance
* Meal allowance
* Transportation allowance
Work Location: On-site