Description
We are looking for an E-Commerce Assistant to join our e-commerce team, supporting daily operations to ensure smooth online sales processes, customer service, and order organization.
Key responsibilities:
* Product listing and updating on the Nuvemshop platform and marketplaces.
* Inventory organization and goods verification.
* Label printing and shipment tracking.
* Order picking, verification, and packaging.
* Customer service via WhatsApp, chat, and social media.
* Order tracking and post-sales support.
* Assistance in creating advertisements and promoting products.
* Monitoring of prices, promotions, and campaigns.
* Basic inventory control and availability updates.
* Support for e-commerce administrative routines.
Requirements:
* Familiarity with digital marketplace tools (Shopee, Mercado Livre, Magalu, Amazon, etc.).
* Strong written communication and organizational skills.
* Basic computer literacy and proficiency in Microsoft Office.
Desired competencies:
* Agility and attention to detail;
* Proactivity;
* Organization;
* Ability to work well in a team;
* Commitment to goals and deadlines.