Unit Manager

Description

Job Summary: A professional responsible for the full management of a unit, including team leadership, results, sales, customer service, and maintenance. Key Highlights: 1. Comprehensive management of the unit and team 2. Focus on sales, customer service, and partnerships 3. Accountability for unit performance and maintenance * Responsible for people and results management within the unit; * Responsible for scheduling team shifts; * Manages and directs team activities; * Conducts evaluations with new customers; * Executes sales and re-sales of laser hair removal packages; * Provides customer service and answers customer inquiries; * Handles customer concerns to prevent contract cancellations; * Processes staff terminations; * Provides feedback and conducts follow-ups; * Generates reports from the system; * Ensures proper operation and maintenance of the unit, including hygiene and cleaning; * Establishes partnerships and performs customer prospecting; * Presents strategies and action plans to the field manager; * Reports team and performance information to the field manager; * Reports unit maintenance requirements. Employment Type: Full-time CLT Compensation: R$5.343,80 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food voucher * Transportation allowance