IT ASSISTANT - Centro

Description

Job Summary: IT Assistant to handle Level 1 (N1) support tickets, provide user support, install equipment, and assist with network administration. Key Highlights: 1. Technical support for hardware, software, and internal system users 2. Assistance in network administration and user management 3. Ticket registration and tracking in the help desk system A food products supplier is seeking an IT Assistant in Pomerode (Centro). **Responsibilities:** Handling Level 1 (N1) support tickets\. Providing user support (hardware, software, and internal systems). Installing and configuring computers, printers, and peripherals. Assisting with network administration (Wi\-Fi, cabling, internet). Creating and managing users (Active Directory, e\-mail, etc.). Registering and tracking tickets in the system (help desk). Escalating incidents to higher levels (N2/N3\). Assisting with IT asset inventory. Previous experience in Technical Support, Support Assistant, Support Analyst, or IT Technician roles may indicate alignment with some of the responsibilities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:*** Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: To be determined.