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Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil","infoId":"6459570781337812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level Testing Analyst - Personal Department Solutions","content":"**Mid-Level Testing Analyst**\n\n \n\nCollaborate with full responsibility in building a better product that complies with proposed specifications, adding value to the business and representing the customer's quality vision. Your efforts should be performed in a way that minimizes costs, time, and unwanted effects on the product.\n\n \n\nThe Testing Analyst works closely with Requirements Analysts and Developers, validating created and developed requirements, as well as reporting potential failures, always focusing on delivering secure and reliable solutions to our main focus: the customer.\n\n \n\nAmong your activities, you will also create new internal and customer documentation regarding system processes and routines, and may support other departments with operational questions about the system.\n\n\nIn your routine, it will also be common to query data from databases to validate and evaluate results, perform performance tests, and conduct exploratory testing on the system.\n\n **TalentRH is our Personal Department Solution**\n\n \n\nVIASOFT operates through business units, also known as business verticals, which consist of teams focused on delivering specialized solutions within specific market segments or economic activities.\n\n \n\nTALENTRH is one of these verticals, developing a set of specialized solutions for the personal department segment, using the best market technologies so that your HR department has infinite possibilities for process automation, avoiding rework and ensuring greater security and reliability in information.\n\n **Responsibilities and Duties** **Test Execution**\n\n\nDevelop and execute tests on desktop (ERP), mobile, and web systems.\n\n\nIdentify defects, inconsistencies, and improvement opportunities.\n\n\nEnsure products comply with requirements and quality standards.\n\n **Error Reporting and Communication**\n\n\nLog errors found during testing in a specific tool, including evidence and technical details.\n\n\nRequest adjustments and improvements from the development team.\n\n **Team Integration**\n\n\nCommunicate information about completed tasks and released features to the support team.\n\n\nReview and characterize situations reported as errors, contributing to their resolution.\n\n **Support and Other Activities**\n\n\nSupport other job-related activities.\n\n **Requirements and Qualifications** \n\n* Ongoing or completed degree in technology or accounting sciences.\n* Strong logical reasoning, analytical mindset, methodical approach, and attention to detail.\n* Good communication skills, ability to work in a team, and interpersonal collaboration.\n* Proactivity, initiative, and ability to suggest continuous improvements.\n* Availability for on-site work in Pato Branco.\n\n \n\n**Additional Information** **Benefits of Being a Viasofter!**\n\n \n\nMeal or food allowance – you choose!\n\n\nTransportation assistance\n\n\nHome office allowance (where applicable)\n\n\nSupport for undergraduate and postgraduate studies\n\n\nSupport for external courses and language learning\n\n\nAccess to Alura and Hok platforms\n\n\nStructured feedback and Individual Development Plan (IDP)\n\n\nMentorship program with experts\n\n\nLife insurance\n\n\nHealth plan with co-payment\n\n\nDental plan\n\n\nPsychotherapy partnership\n\n\nIncentive for sports practices\n\n\nReferral Bonus – refer talents and get rewarded!\n\n\nTechnical and behavioral development events\n\n\nPartnerships with various establishments for exclusive benefits\n\n\nDay off on your birthday\n\n ***Very important:*** *If you meet the requirements and see meaning in joining our team, that’s all that matters! Here, we look for people capable of transformation and willing to take initiative, regardless of where they live, age, race, color, religion, being PwD, gender identity, or sexual orientation. Do your profile and values align with ours? Then join VIASOFT!*\n\n \n\n**VIASOFT** is an expert in every segment it operates, becoming the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.**\n\n \n\n**We are driven by challenges and guided by excellence!**\n\n \n\nIn **35 years of history**, we have built a strong team, united by solid values and a culture of **results, recognition, growth, and celebration**. This is our **VIASOFT DNA**! Here, we work with **absolute focus on customer success**, are constructively dissatisfied, and strive to **always do more and better**.\n\n \n\n**Come achieve more with us!**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764653967000","seoName":"analista-de-testes-pleno-solucoes-em-departamento-pessoal","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-galvao/cate-business-systems-analysts/analista-de-testes-pleno-solucoes-em-departamento-pessoal-6459570781337812/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"20776cb1-a120-486c-8b65-aee1a4770d7a","sid":"b86ee66b-6b98-4894-a7e3-ccc6243f0ee3"},"attrParams":{"summary":null,"highLight":["Develop and execute tests on ERP, mobile, and web systems","Identify failures and improvement opportunities","Log errors with technical detail"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Para","unit":null}]},"addDate":1764653967292,"categoryName":"Business Systems Analysts","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4243","location":"SC-480, 1580, Jupiá - SC, 89839-000, Brazil","infoId":"6452770284224112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"PCM Analyst (Planning and Maintenance Control)","content":"Description: Apply quickly via email:\n \n\n \n\nRequirements and qualifications:\nRequirements:\n\n* Proficiency in maintenance management systems (CMMS);\n* Reading and interpretation of technical drawings;\n* Knowledge of preventive, predictive, and corrective maintenance planning and control;\n* Development and monitoring of maintenance plans and schedules;\n* Analysis of performance indicators (MTBF, MTTR, availability, among others);\n* Inventory control of spare parts, materials, and maintenance supplies;\n* Knowledge of lubrication and equipment reliability;\n* Proficiency in Excel and data analysis tools for reporting and performance tracking.\n\n \n\nDesirable:\nBehavioral Skills:\n\n* Analytical and organized profile;\n* Attention to detail and sense of urgency;\n* Proactivity and commitment to deadlines and results;\n* Ability to work under pressure and manage multiple demands;\n* Good communication and interpersonal skills;\n* Critical thinking oriented toward continuous improvement;\n* Teamwork and collaborative attitude with maintenance, production, and supply departments.\n\n \n\nBenefits: Life insurance, Pharmacy discount program, Basic food basket, Meal allowance\n\nWorking hours: Monday to Friday: 08:00 to 12:00 and 13:30 to 17:30.\n\nKnowledge: \n\nEducation: Bachelor's degree — Electrical Engineering, Mechanical Engineering, Maintenance Engineering, Industrial Maintenance Management — Completed\n\nTechnical Skills: Performance indicator analysis (MTBF, MTTR, availability, OEE); 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Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil","infoId":"6452466416397012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support - Mid Level (on-site in Pato Branco)","content":"About IDS Software and Consulting\n**IDS Software and Consulting** is an organization dedicated to excellence in public management. We work in the development of cutting-edge technology, delivering robust solutions and human-centered services. Our purpose is to ensure that public agencies have the best tools to promote development and transparency in their cities. If you're looking for a career where technology transforms public administration, your place is here!\n\n\nThe Position Challenge\nWe are seeking a **Technical Support Analyst** who will serve as the main communication bridge between our clients and IDS software solutions. You will be responsible for ensuring customer satisfaction, usability, and continuous updates of our products.\n\n\nYour Main Responsibilities\nThis role is divided into two critical areas for customer success:\n\n\nTechnical Support and Problem Resolution\n* **Multichannel Support:** Deliver excellent support to users of IDS systems via online chat, phone, ticketing system (Movidesk), and occasionally on-site follow-up.\n* **Diagnosis and Analysis:** Thoroughly understand and analyze requests, performing initial problem diagnosis.\n* **Business Expertise:** Develop deep knowledge of the client's operational business (public management) and the product's technical features to offer consultative solutions.\n* **Pending Issue Management:** Use the **Jira** platform to register, qualify, and forward requests and bugs requiring intervention from the Development team.\n* **Documentation:** Create and update technical documents, reports, and FAQs to optimize self-service and team knowledge.\n\nVersion Management and Maintenance\n* **Continuous Updates:** Manage the client portfolio, ensuring they are always using the most recent versions (builds and releases) of our systems.\n* **Technical Execution:** Carry out and monitor version updates within the client's database and environment.\n* **Post\\-Update Validation:** Conduct tests and validations on the updated version and promptly report any anomalies to the responsible departments.\n\nJob Requirements Mandatory\n* Currently enrolled in or having completed a Bachelor’s degree in Information Technology (IT), Systems Analysis, Computer Science, or related fields.\n\nDesirable (Advantages)\n* Previous experience in customer service or technical support, especially with management software.\n* Familiarity with Help Desk tools (e.g., Movidesk) and project/bug tracking systems (e.g., Jira).\n\nThe Profile We Are Looking For\nAt IDS, we value talents who combine technical and interpersonal skills. 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Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil","infoId":"6452071017702612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level Requirements Analyst - Fisco Accounting Solutions","content":"**Mid-Level Requirements Analyst**\n\n****\n\n\nResponsible for transforming real customer needs into effective software solutions based on best management practices. Conducts requirement gathering, analysis, and documentation, ensuring clarity for the development team and alignment with customer demands.\n\n \n\nKey responsibilities include conducting user interviews, creating workflows, prototypes, and functional specifications, as well as validating delivered developments. Works directly with both the technical team and clients, requiring strong communication skills, an analytical mindset, organization, and negotiation abilities.\n\n **Fisco Contábil – Viasoft Solution for the Accounting Sector**\n\n \n\nViasoft operates through specialized business verticals focused on specific segments, offering comprehensive solutions tailored to the unique needs of each market.\n\n \n\nFisco Contábil is the vertical dedicated to accounting automation and management, providing a suite of solutions leveraging cutting-edge technology to optimize processes, reduce rework, and ensure security, reliability, and efficiency in delivering accounting information.\n\n **Responsibilities and Duties** **Legal Impact Analysis on the System**\n\n\nEnsures the system remains aligned with legislative changes by analyzing impacts and prioritizing necessary adjustments.\n\n\nTranslates legal requirements into expected software behaviors.\n\n **Management of Non-Conformities and Customer Relationship**\n\n\nIdentifies whether reported errors are operational or systemic.\n\n\nGuides customers in cases of incorrect usage or escalates corrections as top priority to the development team.\n\n **Demand Prioritization and Classification**\n\n\nEvaluates and classifies requests based on scope and business impact.\n\n\nPrepares budgets for specific demands and forwards them to development upon approval.\n\n **Documentation and Technical Specification**\n\n\nRefines requests clearly using workflows, business rules, and screen prototypes.\n\n\nEnsures requirements are well-defined before being sent to development.\n\n\nBachelor's degree completed or in progress in technology or business-related fields;\n\n\nExperience as a requirements analyst, preferably with management systems (ERP);\n\n\nKnowledge of processes and business rules within the field of activity;\n\n\nStrong communication, clear writing, and documentation skills;\n\n\nAnalytical profile, organized, with good interpersonal relationships.\n\n **Requirements and Qualifications** \n\n* Bachelor’s degree completed or in progress in Information Technology, Systems Analysis and Development, Business Administration, or related fields.\n* Previous experience as a requirements analyst or in related roles, especially with management systems (ERP).\n* Knowledge of processes, business rules, and operational logic within the area of expertise.\n* Strong verbal and written communication skills, with ability to produce clear and objective documentation.\n* Analytical and organized profile, able to work well in teams and possessing good interpersonal skills.\n* Availability for in-person work in Pato Branco.\n\n \n\n**Additional Information** **Benefits of Being a Viasofter!**\n\n \n\nMeal or food allowance – you choose!\n\n\nTransportation assistance\n\n\nHome office allowance (where applicable)\n\n\nPostgraduate assistance + partnerships with Unidep and Unimater (exclusive discounts)\n\n\nSupport for external courses and language learning\n\n\nAccess to Alura and Hok platforms\n\n\nStructured feedback and Individual Development Plan (PDI)\n\n\nMentorship program with experts\n\n\nLife insurance\n\n\nHealth plan with co-payment\n\n\nDental plan\n\n\nPsychotherapy partnership\n\n\nIncentive for sports activities\n\n\nReferral Bonus – refer talents and get rewarded!\n\n\nTechnical and behavioral development events\n\n\nPartnerships with various establishments for exclusive benefits\n\n\nDay off on your birthday\n\n ***Super important:*** *If you meet the requirements and feel aligned with our team, that’s all that matters! We look for people capable of transformation and willing to take initiative, regardless of location, age, race, color, religion, being a person with disabilities, gender identity, or sexual orientation. If your profile and values align with ours, join us at VIASOFT!*\n\n \n\n**VIASOFT** is an expert in every segment it operates, making it the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.**\n\n \n\n**We are driven by challenges and guided by excellence!**\n\n \n\nOver **35 years of history**, we have built a strong team united by solid values and a culture of **results, recognition, growth, and celebration**. This is our **VIASOFT DNA**! 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Business Systems Analysts in Galvao
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HR Department Analyst64719096045186120
Indeed
HR Department Analyst
Job Description: Apply quickly via email: Requirements and Qualifications: Requirements: * Knowledge of labor and social security legislation; * Proficiency in HR department routines (hiring, vacations, contract termination, and payroll); * Experience with HR management systems and electronic time-tracking systems; * Familiarity with ancillary obligations (eSocial, FGTS, INSS, IRRF); * Proficiency in Excel and document organization. * A degree in Accounting, Business Administration, or Human Resources is preferred. Desirable: Behavioral Skills: * Teamwork and cross-departmental collaboration; * Commitment to deadlines and quality of deliverables; * Clear and assertive communication; * Attention to detail and sense of responsibility; * Proactivity and strong organizational ability. Responsibilities and Duties: All positions are open to persons with disabilities (PwD). In Realize Gestão de Pessoas’ selection processes, no distinction is made based on gender, age, sexual orientation, religion, belief, socioeconomic status, or race. Benefits: Meal allowance, Attendance bonus, Transportation allowance Work schedule: Monday to Friday: 7:42 AM to 12:00 PM and 1:30 PM to 6:00 PM Required Knowledge: Education: Bachelor’s degree — (Organizational Administration / Financial Administration / Communication / Ethics and Citizenship / Prevention and Health / Digital Inclusion (Office Suite) / Corporate Sociology / Business Law / Human Resources). Accounting — Completed Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Proficiency in Protheus — Totvs system; Payroll calculation and verification; Proficiency in HR/HR department systems and Excel spreadsheets Behavioral Skills: Adaptability to change and new tools; Attention to detail and accuracy of information; Commitment to and responsibility for results; Clear and assertive communication; Confidentiality and professional ethics; Focus on quality and continuous improvement; Organization and planning of routine tasks; Proactive problem-solving; Teamwork and good integration with other departments 2512080202191415168
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
Technical Support - Mid-Level - On-site (Pato Branco/PR) - (Copy)64749840980227121
Indeed
Technical Support - Mid-Level - On-site (Pato Branco/PR) - (Copy)
About IDS Software and Consulting **IDS Software and Consulting** is an organization dedicated to excellence in public administration. We specialize in developing cutting-edge technology, delivering robust solutions and human-centered services. Our mission is to ensure that public agencies have the best tools to foster development and transparency in their cities. If you seek a career where technology transforms public administration, this is the place for you! The Role’s Challenge We are seeking a **Technical Support Analyst**, who will serve as the primary communication bridge between our clients and IDS software solutions. You will be responsible for ensuring customer satisfaction, product usability, and continuous software updates. Your Key Responsibilities This role is divided into two critical areas essential to customer success: Technical Support and Problem Resolution * **Multichannel Support:** Deliver exceptional support to users of IDS systems via online chat, phone, ticketing system (Movidesk), and occasionally on-site assistance. * **Diagnosis and Analysis:** Thoroughly understand and analyze user requests, performing initial problem diagnostics. * **Business Expertise:** Develop deep knowledge of the client’s domain (public administration) and the technical functionalities of our products to provide consultative solutions. * **Issue Management:** Use the **Jira** platform to log, qualify, and route requests and defects requiring intervention from the Development team. * **Documentation:** Create and refine technical documents, reports, and FAQs to optimize self-service and enhance team knowledge. Version Management and Maintenance * **Continuous Updates:** Manage the customer portfolio to ensure all clients consistently use the latest versions (builds and releases) of our systems. * **Technical Execution:** Perform and oversee version updates on the client’s database and environment. * **Post-Update Validation:** Conduct testing and validation on updated versions and promptly report any anomalies to the responsible departments. Job Requirements — Mandatory * Currently enrolled in or having completed a Bachelor’s degree in Information Technology (IT), Systems Analysis, Computer Science, or related fields. Desirable (Advantages) * Prior experience in customer service or technical support, especially with management software. * Familiarity with Help Desk tools (e.g., Movidesk) and project/bug tracking tools (e.g., Jira). The Profile We Seek At IDS, we value professionals who combine technical and interpersonal skills. We’re looking for someone who is: * **Results-Oriented:** Driven to resolve issues and achieve full customer satisfaction. * **Proactive and Curious:** Doesn’t wait for solutions—actively seeks knowledge and anticipates needs. * **Communicative and Empathetic:** Communicates clearly and easily places themselves in the user’s position to understand real needs. * **Technically Proficient:** Possesses sharp logical reasoning and strong concentration to diagnose complex scenarios. Join Our Team! If you identify with our mission to innovate in public administration and possess the ability and willingness to grow within a dynamic, people-centered environment, we want to meet you! **Your growth is our growth.** Reach out and become one of our talents!
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
Technical Support - Mid-Level - On-Site (Pato Branco/PR) - (Copy)64749840964097122
Indeed
Technical Support - Mid-Level - On-Site (Pato Branco/PR) - (Copy)
About IDS Software and Consulting **IDS Software and Consulting** is an organization dedicated to excellence in public administration. We specialize in developing cutting-edge technology, delivering robust solutions and services with a human-centered focus. Our mission is to ensure that public agencies have the best tools to foster development and transparency in their cities. If you seek a career where technology transforms public administration, this is your place! The Role’s Challenge We are seeking a **Technical Support Analyst**, who will serve as the primary communication bridge between our clients and IDS’s software solutions. You will be responsible for ensuring customer satisfaction, product usability, and continuous product updates. Your Key Responsibilities This role is divided into two critical areas for client success: Technical Support and Problem Resolution * **Multichannel Support:** Deliver exceptional support to users of IDS systems via online chat, telephone, ticketing system (Movidesk), and occasionally on-site assistance. * **Diagnosis and Analysis:** Thoroughly understand and analyze user requests, performing initial problem diagnosis. * **Business Expertise:** Develop deep knowledge of the client’s business domain (public administration) and the technical functionalities of our products to provide consultative solutions. * **Issue Management:** Use the **Jira** platform to register, qualify, and route requests and defects requiring intervention from the Development team. * **Documentation:** Create and refine technical documents, reports, and FAQs to optimize self-service and enhance team knowledge. Version Management and Maintenance * **Continuous Updates:** Manage the client portfolio to ensure all clients consistently run the latest versions (builds and releases) of our systems. * **Technical Execution:** Perform and oversee version updates on the client’s database and environment. * **Post-Update Validation:** Conduct tests and validations on updated versions and promptly report any anomalies to the responsible departments. Job Requirements — Mandatory * Currently pursuing or having completed a Bachelor’s degree in Information Technology (IT), Systems Analysis, Computer Science, or related fields. Desirable (Differentiators) * Prior experience in customer service or technical support, especially with management software. * Familiarity with Help Desk tools (e.g., Movidesk) and project/bug tracking tools (e.g., Jira). The Profile We Seek At IDS, we value professionals who combine technical expertise with strong interpersonal skills. We are looking for someone who is: * **Results-Oriented:** Driven to resolve issues and achieve full customer satisfaction. * **Proactive and Inquisitive:** Does not wait for solutions but actively seeks knowledge and anticipates needs. * **Communicative and Empathetic:** Communicates clearly and easily places themselves in the user’s position to understand real needs. * **Technically Proficient:** Possesses sharp logical reasoning and high concentration capacity to diagnose complex scenarios. Join Our Team! If you align with our mission to innovate in public administration and possess the capability and drive to grow within a dynamic, people-centered environment, we want to meet you! **Your growth is our growth.** Reach out and become one of our talents!
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
Technical Support Analyst - Mid-Level - On-site (Pato Branco/PR)64749840996865123
Indeed
Technical Support Analyst - Mid-Level - On-site (Pato Branco/PR)
About IDS Software and Consulting **IDS Software and Consulting** is an organization dedicated to excellence in public administration. We specialize in developing cutting-edge technology, delivering robust solutions and human-centered services. Our mission is to ensure that public agencies have the best tools to foster development and transparency in their cities. If you seek a career where technology transforms public administration, this is your place! The Role's Challenge We are looking for a **Technical Support Analyst**, who will serve as the primary communication bridge between our clients and IDS’s software solutions. You will be responsible for ensuring customer satisfaction, product usability, and continuous software updates. Your Key Responsibilities This role is divided into two critical areas for client success: Technical Support and Problem Resolution * **Multichannel Support:** Deliver outstanding support to users of IDS systems via online chat, phone, ticketing system (Movidesk), and occasionally on-site assistance. * **Diagnosis and Analysis:** Thoroughly understand and analyze user requests, performing initial problem diagnosis. * **Business Expertise:** Develop deep knowledge of the client’s business domain (public administration) and the technical functionalities of our products to provide consultative solutions. * **Issue Management:** Use the **Jira** platform to register, qualify, and route requests and bugs requiring Development team intervention. * **Documentation:** Create and refine technical documentation, reports, and FAQs to optimize self-service and internal team knowledge. Version Management and Maintenance * **Continuous Updates:** Manage the client portfolio to ensure all clients consistently run the latest versions (builds and releases) of our systems. * **Technical Execution:** Perform and oversee version upgrades on the client’s database and environment. * **Post-Update Validation:** Conduct tests and validations on upgraded versions and promptly report any anomalies to the relevant departments. Requirements for the Position — Mandatory * Currently enrolled in or graduated from a Bachelor’s program in Information Technology (IT), Systems Analysis, Computer Science, or related fields. Desirable (Advantages) * Prior experience in customer service or technical support, especially with management software. * Familiarity with Help Desk tools (e.g., Movidesk) and project/bug tracking tools (e.g., Jira). The Profile We Seek At IDS, we value professionals who combine technical and interpersonal skills. We’re looking for someone who is: * **Results-Oriented:** Driven to solve problems and achieve full customer satisfaction. * **Proactive and Curious:** Doesn’t wait for solutions—actively seeks knowledge and anticipates needs. * **Communicative and Empathetic:** Communicates clearly and easily puts themselves in the user’s shoes to understand real needs. * **Technically Proficient:** Possesses sharp logical reasoning and high concentration ability to diagnose complex scenarios. Join Our Team! If you identify with our mission to innovate in public administration and possess the capability and drive to grow within a dynamic, human-centered environment, we want to meet you! **Your growth is our growth.** Reach out and become one of our talents!
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
Mid-Level Testing Analyst - Personal Department Solutions64595707813378124
Indeed
Mid-Level Testing Analyst - Personal Department Solutions
**Mid-Level Testing Analyst** Collaborate with full responsibility in building a better product that complies with proposed specifications, adding value to the business and representing the customer's quality vision. Your efforts should be performed in a way that minimizes costs, time, and unwanted effects on the product. The Testing Analyst works closely with Requirements Analysts and Developers, validating created and developed requirements, as well as reporting potential failures, always focusing on delivering secure and reliable solutions to our main focus: the customer. Among your activities, you will also create new internal and customer documentation regarding system processes and routines, and may support other departments with operational questions about the system. In your routine, it will also be common to query data from databases to validate and evaluate results, perform performance tests, and conduct exploratory testing on the system. **TalentRH is our Personal Department Solution** VIASOFT operates through business units, also known as business verticals, which consist of teams focused on delivering specialized solutions within specific market segments or economic activities. TALENTRH is one of these verticals, developing a set of specialized solutions for the personal department segment, using the best market technologies so that your HR department has infinite possibilities for process automation, avoiding rework and ensuring greater security and reliability in information. **Responsibilities and Duties** **Test Execution** Develop and execute tests on desktop (ERP), mobile, and web systems. Identify defects, inconsistencies, and improvement opportunities. Ensure products comply with requirements and quality standards. **Error Reporting and Communication** Log errors found during testing in a specific tool, including evidence and technical details. Request adjustments and improvements from the development team. **Team Integration** Communicate information about completed tasks and released features to the support team. Review and characterize situations reported as errors, contributing to their resolution. **Support and Other Activities** Support other job-related activities. **Requirements and Qualifications** * Ongoing or completed degree in technology or accounting sciences. * Strong logical reasoning, analytical mindset, methodical approach, and attention to detail. * Good communication skills, ability to work in a team, and interpersonal collaboration. * Proactivity, initiative, and ability to suggest continuous improvements. * Availability for on-site work in Pato Branco. **Additional Information** **Benefits of Being a Viasofter!** Meal or food allowance – you choose! Transportation assistance Home office allowance (where applicable) Support for undergraduate and postgraduate studies Support for external courses and language learning Access to Alura and Hok platforms Structured feedback and Individual Development Plan (IDP) Mentorship program with experts Life insurance Health plan with co-payment Dental plan Psychotherapy partnership Incentive for sports practices Referral Bonus – refer talents and get rewarded! Technical and behavioral development events Partnerships with various establishments for exclusive benefits Day off on your birthday ***Very important:*** *If you meet the requirements and see meaning in joining our team, that’s all that matters! Here, we look for people capable of transformation and willing to take initiative, regardless of where they live, age, race, color, religion, being PwD, gender identity, or sexual orientation. Do your profile and values align with ours? Then join VIASOFT!* **VIASOFT** is an expert in every segment it operates, becoming the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.** **We are driven by challenges and guided by excellence!** In **35 years of history**, we have built a strong team, united by solid values and a culture of **results, recognition, growth, and celebration**. This is our **VIASOFT DNA**! Here, we work with **absolute focus on customer success**, are constructively dissatisfied, and strive to **always do more and better**. **Come achieve more with us!**
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
PCM Analyst (Planning and Maintenance Control)64527702842241125
Indeed
PCM Analyst (Planning and Maintenance Control)
Description: Apply quickly via email: Requirements and qualifications: Requirements: * Proficiency in maintenance management systems (CMMS); * Reading and interpretation of technical drawings; * Knowledge of preventive, predictive, and corrective maintenance planning and control; * Development and monitoring of maintenance plans and schedules; * Analysis of performance indicators (MTBF, MTTR, availability, among others); * Inventory control of spare parts, materials, and maintenance supplies; * Knowledge of lubrication and equipment reliability; * Proficiency in Excel and data analysis tools for reporting and performance tracking. Desirable: Behavioral Skills: * Analytical and organized profile; * Attention to detail and sense of urgency; * Proactivity and commitment to deadlines and results; * Ability to work under pressure and manage multiple demands; * Good communication and interpersonal skills; * Critical thinking oriented toward continuous improvement; * Teamwork and collaborative attitude with maintenance, production, and supply departments. Benefits: Life insurance, Pharmacy discount program, Basic food basket, Meal allowance Working hours: Monday to Friday: 08:00 to 12:00 and 13:30 to 17:30. Knowledge: Education: Bachelor's degree — Electrical Engineering, Mechanical Engineering, Maintenance Engineering, Industrial Maintenance Management — Completed Technical Skills: Performance indicator analysis (MTBF, MTTR, availability, OEE); Knowledge of TPM, RCM, FMEA, and asset management; Proficiency in maintenance management systems (CMMS) such as SAP PM, TOTVS, or similar; Development of maintenance plans and schedules; Advanced Excel and Power BI usage for reports and analyses; Reading and interpretation of technical drawings; Planning and control of preventive, predictive, and corrective maintenance Behavioral Skills: Attention to detail and sense of urgency, Good communication and interpersonal skills, Ability to work under pressure and handle multiple demands, Commitment to deadlines and delivery quality, Analytical and organized profile, Proactivity and focus on results, Teamwork and collaborative approach with other departments 2511150202461870421
SC-480, 1580, Jupiá - SC, 89839-000, Brazil
Negotiable Salary
Technical Support - Mid Level (on-site in Pato Branco)64524664163970126
Indeed
Technical Support - Mid Level (on-site in Pato Branco)
About IDS Software and Consulting **IDS Software and Consulting** is an organization dedicated to excellence in public management. We work in the development of cutting-edge technology, delivering robust solutions and human-centered services. Our purpose is to ensure that public agencies have the best tools to promote development and transparency in their cities. If you're looking for a career where technology transforms public administration, your place is here! The Position Challenge We are seeking a **Technical Support Analyst** who will serve as the main communication bridge between our clients and IDS software solutions. You will be responsible for ensuring customer satisfaction, usability, and continuous updates of our products. Your Main Responsibilities This role is divided into two critical areas for customer success: Technical Support and Problem Resolution * **Multichannel Support:** Deliver excellent support to users of IDS systems via online chat, phone, ticketing system (Movidesk), and occasionally on-site follow-up. * **Diagnosis and Analysis:** Thoroughly understand and analyze requests, performing initial problem diagnosis. * **Business Expertise:** Develop deep knowledge of the client's operational business (public management) and the product's technical features to offer consultative solutions. * **Pending Issue Management:** Use the **Jira** platform to register, qualify, and forward requests and bugs requiring intervention from the Development team. * **Documentation:** Create and update technical documents, reports, and FAQs to optimize self-service and team knowledge. Version Management and Maintenance * **Continuous Updates:** Manage the client portfolio, ensuring they are always using the most recent versions (builds and releases) of our systems. * **Technical Execution:** Carry out and monitor version updates within the client's database and environment. * **Post\-Update Validation:** Conduct tests and validations on the updated version and promptly report any anomalies to the responsible departments. Job Requirements Mandatory * Currently enrolled in or having completed a Bachelor’s degree in Information Technology (IT), Systems Analysis, Computer Science, or related fields. Desirable (Advantages) * Previous experience in customer service or technical support, especially with management software. * Familiarity with Help Desk tools (e.g., Movidesk) and project/bug tracking systems (e.g., Jira). The Profile We Are Looking For At IDS, we value talents who combine technical and interpersonal skills. We are looking for someone who is: * **Results-Oriented:** Driven to solve problems and achieve complete customer satisfaction. * **Proactive and Curious:** Doesn't wait for solutions; actively seeks knowledge and anticipates needs. * **Communication and Empathy:** Communicates clearly and easily puts themselves in the user's shoes to understand real needs. * **Technical Mindset:** Has sharp logical reasoning and strong concentration ability to diagnose complex scenarios. Join Our Team! If you identify with our mission of innovating in public management and have the capability and desire to grow in a dynamic and human-centered environment, we want to meet you! **Your growth is our growth.** Contact us and become part of our talent pool!
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
Mid-level Requirements Analyst - Agribusiness Solutions64522204309505127
Indeed
Mid-level Requirements Analyst - Agribusiness Solutions
Description: * Higher education completed or in progress in Accounting Sciences * Proven experience as a requirements analyst, focusing on identifying, gathering, and detailing user needs * Practical knowledge of accounting office routines and processes, including tax, accounting, and labor obligations * Excellent verbal and written communication skills, with the ability to conduct meetings, interviews, and record information clearly and objectively. * Availability for in-person work in Pato Branco. Legal Impact Analysis on the System Ensures the system aligns with legislative changes by analyzing impacts and prioritizing necessary adjustments. Translates legal requirements into expected software behaviors. Management of Non-Conformities and Customer Relationship Identifies whether reported errors are operational or systemic. Guides the customer in cases of incorrect usage or directs corrections as top priority to the development team. Prioritization and Classification of Demands Evaluates and classifies requests according to scope and business impact. Prepares budgets for specific demands and forwards them to development upon approval. Documentation and Technical Specification Refines requests clearly, using workflows, business rules, and screen prototypes. Ensures requirements are well-defined before being sent to development. Higher education completed or in progress in technology or business fields; Experience as a requirements analyst, preferably with management systems (ERP); Knowledge of processes and business rules in the area of activity; Good communication, clear writing, and documentation skills; Analytical profile, organized, with strong interpersonal skills. 251109020218327842
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
Mid-Level Requirements Analyst - Fisco Accounting Solutions64520710177026128
Indeed
Mid-Level Requirements Analyst - Fisco Accounting Solutions
**Mid-Level Requirements Analyst** **** Responsible for transforming real customer needs into effective software solutions based on best management practices. Conducts requirement gathering, analysis, and documentation, ensuring clarity for the development team and alignment with customer demands. Key responsibilities include conducting user interviews, creating workflows, prototypes, and functional specifications, as well as validating delivered developments. Works directly with both the technical team and clients, requiring strong communication skills, an analytical mindset, organization, and negotiation abilities. **Fisco Contábil – Viasoft Solution for the Accounting Sector** Viasoft operates through specialized business verticals focused on specific segments, offering comprehensive solutions tailored to the unique needs of each market. Fisco Contábil is the vertical dedicated to accounting automation and management, providing a suite of solutions leveraging cutting-edge technology to optimize processes, reduce rework, and ensure security, reliability, and efficiency in delivering accounting information. **Responsibilities and Duties** **Legal Impact Analysis on the System** Ensures the system remains aligned with legislative changes by analyzing impacts and prioritizing necessary adjustments. Translates legal requirements into expected software behaviors. **Management of Non-Conformities and Customer Relationship** Identifies whether reported errors are operational or systemic. Guides customers in cases of incorrect usage or escalates corrections as top priority to the development team. **Demand Prioritization and Classification** Evaluates and classifies requests based on scope and business impact. Prepares budgets for specific demands and forwards them to development upon approval. **Documentation and Technical Specification** Refines requests clearly using workflows, business rules, and screen prototypes. Ensures requirements are well-defined before being sent to development. Bachelor's degree completed or in progress in technology or business-related fields; Experience as a requirements analyst, preferably with management systems (ERP); Knowledge of processes and business rules within the field of activity; Strong communication, clear writing, and documentation skills; Analytical profile, organized, with good interpersonal relationships. **Requirements and Qualifications** * Bachelor’s degree completed or in progress in Information Technology, Systems Analysis and Development, Business Administration, or related fields. * Previous experience as a requirements analyst or in related roles, especially with management systems (ERP). * Knowledge of processes, business rules, and operational logic within the area of expertise. * Strong verbal and written communication skills, with ability to produce clear and objective documentation. * Analytical and organized profile, able to work well in teams and possessing good interpersonal skills. * Availability for in-person work in Pato Branco. **Additional Information** **Benefits of Being a Viasofter!** Meal or food allowance – you choose! Transportation assistance Home office allowance (where applicable) Postgraduate assistance + partnerships with Unidep and Unimater (exclusive discounts) Support for external courses and language learning Access to Alura and Hok platforms Structured feedback and Individual Development Plan (PDI) Mentorship program with experts Life insurance Health plan with co-payment Dental plan Psychotherapy partnership Incentive for sports activities Referral Bonus – refer talents and get rewarded! Technical and behavioral development events Partnerships with various establishments for exclusive benefits Day off on your birthday ***Super important:*** *If you meet the requirements and feel aligned with our team, that’s all that matters! We look for people capable of transformation and willing to take initiative, regardless of location, age, race, color, religion, being a person with disabilities, gender identity, or sexual orientation. If your profile and values align with ours, join us at VIASOFT!* **VIASOFT** is an expert in every segment it operates, making it the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.** **We are driven by challenges and guided by excellence!** Over **35 years of history**, we have built a strong team united by solid values and a culture of **results, recognition, growth, and celebration**. This is our **VIASOFT DNA**! Here, we focus **entirely on customer success**, we constructively challenge the status quo, and strive to **always do more and better**. **Come achieve more with us!**
R. Tocantins, 2194 - Centro, Pato Branco - PR, 85501-292, Brazil
Negotiable Salary
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