Senior Quality Analyst

Description

Job Summary: We are seeking a Quality professional to conduct internal and external audits, manage non-conformities, and drive continuous process improvement within an innovative company. Key Highlights: 1. Innovative company committed to solutions for a better world 2. Conducting audits (internal, external, INMETRO, ISO) 3. Managing and addressing non-conformities across various processes About the Role: We are looking for new talents to join an innovative company dedicated to developing solutions that contribute to a better world. If you are seeking a new opportunity and wish to join a company that values innovation and commitment to results, come join our team! Responsibilities: * Conduct and respond to internal and external audits, as well as support or lead INMETRO, Renner Group, ISO (future), and other audits. * Respond to and monitor the handling of non-conformities arising from audit processes. * Respond to, support, and perform non-conformity handling activities across all company’s standard processes—spanning product development through after-sales (retail, e-commerce, and end customers). * Record activities in the Quality application; * Execute and operationalize audit processes and non-conformity resolution to generate BI indicators; * Handle high-complexity operational tasks and provide related support; * Maintain up-to-date controls over performed activities, consistently monitoring critical points and proactively implementing corrective actions; * Support department-related activities and cross-process interactions during colleague absences or shortages, provided the individual is qualified for the task or under direct supervision; * Maintain order, equipment, and tools in their work area; report to their immediate supervisor for maintenance services, software installations, or resource requests as needed; and ensure data handling and access comply with internal information security policies, standards, or directives; Requirements and Qualifications: * Completed Technical Qualification in Quality and/or completed Bachelor’s degree in Quality, Production, or related fields; * Practical experience in Quality control and management; Quality tools; Non-conformity resolution (root cause analysis and action plans); * Intermediate Microsoft Office proficiency (advanced level is preferred), TOTVS Datasul system knowledge, familiarity with AI tools. Desirable: * Clear diction: clarity, precision, and fluency in verbal communication with teams and managers. * Confidence and firmness in actions and speech. * Effective communication skills. * Attention to detail, analytical thinking, and problem-solving ability. * Teamwork orientation and results-driven mindset. * Meticulousness in identifying defects. * Ability to interpret data. * Collaboration across different company departments. * Focus on achieving and exceeding goals to continuously improve processes and products. Employment Type: Full-time, CLT (Consolidation of Labor Laws) permanent contract Compensation: R$3.000,00 - R$3.500,00 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Company mobile phone * Partnerships and commercial discounts * Free parking * Profit-sharing program * Private pension plan * Life insurance * Food allowance * Meal voucher Selection Question(s): * Which segment do you have Quality experience in? Experience: * Advanced Excel? (Mandatory) Work Location: On-site