Description
Job Summary:
This professional will be responsible for cash handling, customer service, loss prevention, and supporting sales and treasury processes, contributing ideas and solutions.
Key Highlights:
1. Experience in cash handling and customer service
2. Focus on loss prevention and process improvement
3. Opportunity to share knowledge and innovate
**Your Mission:**
* Accurately register products and collect payments;
* Maintain the POS (point of sale, or cash register) clean and organized to optimize the payment process;
* Verify counterfeit banknotes during cash transactions to prevent cash discrepancies;
* Perform cash withdrawals according to operational guidelines;
* Combat shrinkage by using books, opening product boxes, and verifying merchandise;
* Check product labels;
* Provide customer service at the returns/exchanges desk, information desk, and drive-thru;
* Support the sales area when necessary (stock replenishment and inventory);
* Implement anti-shrinkage practices by identifying potential theft attempts, label swapping, or packaging tampering at the POS;
* Act as a knowledge multiplier by offering technical solutions and ideas, and supporting colleagues in their daily tasks;
* Conduct daily anti-shrinkage activities, contributing to diagnostics and proposing improvements;
* Support treasury processes when required;
* Participate in company projects, contributing expertise and experience while pursuing professional growth.
**To Join Our Team, You Must Have:**
* Completed high school;
* Knowledge of cash handling routines, products, and point-of-sale systems;
* Familiarity with return and exchange policies and treasury processes.
**Benefits Package:**
* Medical assistance;
* Dental assistance;
* Life insurance;
* Gympass;
* On-site meals;
* Basic food basket;
* Christmas basket;
* Progress bonus;
* Extended maternity and paternity leave;
* Transportation allowance or parking.