RECEPTIONIST - CLINICAL ANALYSIS

Description

Job Summary: Check-Up Medicina e Diagnóstico is seeking Receptionists to perform in-person patient service, patient registration, scheduling, quotations, and general administrative tasks in a laboratory setting. Key Highlights: 1. Greet and serve patients in person 2. Register and update patient data in the system 3. Schedule exams and inform preparation instructions Check\-Up Medicina e Diagnóstico, the third-largest laboratory in the state of Minas Gerais by number of tests processed, specializing in Clinical Analysis and Imaging Diagnosis, is seeking Receptionists. **Main Responsibilities:** * Greet and serve patients in person, either at the advanced counter (ticket kiosk) or service counter; * Register and update patient data in the system; verify medical requests; request authorization from health insurance providers; * Schedule exams (Clinical Analysis, Imaging, or Home Collection) and inform exam preparation requirements (e.g., fasting, collection timing, appointment hours) when applicable; * Provide quotations for exams to private clients and record quotations in the system; * Deliver test results according to laboratory protocols; * Support the team with general administrative routines; * Receive payments, manage cash flow, issue invoices, and report daily received amounts to the finance department; * Assist in verifying sector cleanliness and notify leadership when maintenance is required; * Maintain an organized and clean service counter and sector storage cabinets; * Provide support to new staff by sharing information, acting as a multiplier, and assisting with service delivery; * Organize, verify, and monitor daily health insurance authorization forms and support leadership in related follow-ups; * Ensure release and issuance of health insurance authorization forms, verifying medical requests and eligibility; * Perform daily double-verification of service authorization forms; * Monitor pending service issues when they arise; * Fulfill other related tasks requested by leadership, as needed. **Requirements:** * Availability to work flexible hours; * Flexibility regarding logistics; * Strong verbal and written communication skills; * Ability to handle stressful situations; * Basic computer knowledge; * Completed high school education (mandatory); * Experience in customer service (preferred); * Experience as a receptionist in the healthcare field (preferred, minimum 1 year); \- Familiarity with health insurance plans and sales-oriented mindset (preferred \- considered a plus); **Base Salary** \+ Benefits **Benefits:** * Presentation Allowance * Individual Performance or Attendance Bonus * Meal Benefit * Unimed Health Insurance Plan (with co-payment); * Dental Insurance Plan (50% subsidized); * Life Insurance; * Gympass/Wellhub; * Tenure-based Benefits; * Emotional Support (Psychological Assistance Program); * Birthday Gift Card; * Discount on exams offered by the company itself; **Employment Type:** Permanent CLT contract. **Work Location:** On-site.