RECEPTIONIST

Description

Check\-Up Medicina e Diagnóstico, the 3rd largest laboratory in the state of Minas Gerais by number of tests processed, operating in Clinical Analysis and Imaging Diagnosis, is seeking Receptionists. **Main Responsibilities:** * Receive and attend to patients in person, either at the advanced counter (ticket kiosk) or service counter; * Register and update patient data in the system, verify medical requisitions, and request authorizations from health insurance providers; * Schedule exams (Clinical Analysis, Imaging, or Home Collection), and inform patients about exam preparation (fasting, collection instructions, timing, etc.) when applicable; * Prepare cost estimates for private clients and record them in the system; * Deliver test results according to laboratory protocols; * Support the team with general administrative routines; * Receive payments, manage cash flow, issue invoices, and report daily received amounts to the finance department; * Assist in verifying sector cleanliness and notify leadership when maintenance is required; * Keep your service counter and sector cabinets organized and clean; * Provide support to newcomers by sharing information, acting as a multiplier, and assisting with service delivery; * Organize, verify, and monitor daily health insurance authorization forms and support leadership in related follow-ups; * Ensure issuance and release of health insurance authorization forms, verifying medical requisitions and eligibility; * Perform daily double-checks on service authorization forms; * Monitor pending service issues as they arise; * Fulfill additional requests from leadership as needed. **Requirements:** * Availability to work flexible hours; * Flexibility regarding logistics; * Strong verbal and written communication skills; * Ability to handle stressful situations; * Basic computer literacy; * Completed high school education (mandatory); * Experience in customer service (preferred); * Prior experience as a receptionist in the healthcare field (preferred, minimum 1 year); \- Familiarity with health insurance plans and sales-oriented mindset (preferred — will be considered an advantage); **Base Salary** \+ Benefits **Benefits:** * Presentation allowance * Individual Performance or Attendance Bonus * Meal allowance * Unimed health plan (with co-payment); * Dental plan (50% subsidized); * Life insurance; * Gympass/Wellhub; * Tenure-based benefits; * Emotional support (Psychological Assistance Program); * Birthday gift card; * Discount on exams offered by the company; **Employment Type:** Full-time CLT. **Work Location:** On-site.