Information Technology Assistant

Description

Job Summary: On-site and remote technical support for hardware, software, and networks, focusing on installation, configuration, and maintenance of equipment, as well as collaboration on technology projects. Key Highlights: 1. Hardware, software, and network technical support 2. Preventive and corrective maintenance of equipment 3. Collaboration on improvement projects and emerging technologies **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break. **Experience Level:** Not specified **Employment Type:** Not specified * Provide on-site and remote technical support to users for hardware, software, and networks; * Install, configure, and update computers, printers, and peripherals; * Assist with preventive and corrective maintenance of equipment; * Monitor and log help desk tickets in the ticketing system; * Support local network (LAN/Wi\-Fi) administration; * Ensure basic system security (antivirus, backups, access control); * Document procedures and maintain an up-to-date equipment inventory; * Collaborate on improvement projects and implementation of new technologies. **Requirements:** * Currently enrolled in or graduated from a bachelor's program in Information Technology, Computer Science, or related fields. **Preferred Qualifications:** * Basic knowledge of operating systems (Windows/Linux) and Microsoft Office suite; * Fundamental understanding of computer networking and information security; **Benefits:** Education Allowance, Infant Education Allowance, Parking, Profit-Sharing Program, Health Insurance, Dental Insurance, E-Learning Platform for Training, Private Pension Plan, Life Insurance, Meal/Voucher Allowance, Commuter Pass