POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…

### **About the position** We are seeking **Apprentices** to work in the **Legal Department**, providing administrative and operational support to the department’s daily activities. This opportunity is ideal for those seeking their **first experience in the job market**, practical learning, and professional development. ### **Number of positions** 2 positions ### **Work location** R. Líbero Badaró, 488 – Historic Center of São Paulo/SP CEP: 01008\-000 ### **Work schedule** * 1 position for the morning shift – 4 hours per day * 1 position for the afternoon shift – 4 hours per day Total weekly work schedule: **20 hours** ### **Compensation** Salary: **R$ 690.00** ### **Main responsibilities** * Organizing, controlling, and archiving physical and digital documents; * Entering, updating, and verifying data in spreadsheets and internal systems; * Answering phone calls and receiving visitors, providing initial support and directing inquiries; * Assisting with tracking deadlines and administrative routines within the legal department; * Preparing simple reports and updating internal records. ### **Requirements** * Age compatible with the Apprentice Program; * Currently enrolled in or having completed high school; * Basic computer skills (Word, Excel, and email); * Interest in learning and developing within the administrative/legal field. ### **Desired competencies** * Organization and attention to detail; * Strong verbal and written communication skills; * Responsibility and commitment; * Proactivity and eagerness to learn; * Ability to work effectively in a team. ### **What we offer** * A learning-oriented and professionally developmental environment; * Ongoing guidance and mentoring throughout the program; * An opportunity to gain hands-on experience in administrative and legal routines. Minimum education level: Elementary school (1st stage)

Greet customers courteously and efficiently Prepare and serve coffee and other beverages according to company standards Maintain cleanliness and organization of the cafeteria Sell additional products Receive and verify customer orders Contribute to customer satisfaction and loyalty Previous experience in customer service Knowledge of coffee and hot beverage preparation Strong communication and interpersonal skills Knowledge of sales techniques

##### **JUNIOR ADMINISTRATIVE ASSISTANT – TECHNICAL REGISTRATION** **Description:** Position for Junior Administrative Assistant – Technical Registration – Laboratory. **Requirements:** * Completed or ongoing undergraduate degree; * Proactivity, strong communication skills, responsibility, and ability to work effectively in a team; * Proficiency in the Microsoft Office suite. **Responsibilities:** * Creation, updating, and management of spreadsheets; * Registration of new products; * Support for internal and external customers (via telephone and email). **Preferred fields of study:** * Administration and related fields; * Chemical Engineering; * Food Engineering; * Biotechnology. Benefits: * Competitive salary commensurate with the role; * Meal allowance of BRL 700.00; * Free transportation; * Free in-house dental care for employees and dependents; * Health insurance plan; * Dental insurance plan; * On-site cafeteria; * Library; * Computer lab; * Wi-Fi access area. **Location:** Head Office – Videira – SC

Organize and carry out support activities for the organization’s processes. - Draft, organize, and manage the organization’s documents. Provide resources required for administrative operations, as requested; Attend to internal and external customers through various communication channels; Receive and process requests from different departments within the company; Assist in updating various administrative documents as needed. Salary: R$ 1,215.91 Benefits: Meal Voucher, Transportation Allowance Employment Type: Apprentice Schedule: Morning Shift – 8:00 AM to 1:00 PM Candidates must have completed high school, be aged 18 to 24, and demonstrate commitment, responsibility, punctuality, and a willingness to learn. Benefits Meal Voucher, Transportation Allowance Employment Type Internship

**ACTIVITIES** * Create graphic pieces for internal and external campaigns (posts, stories, newsletters, and institutional materials) * Assist in developing presentations, graphics, and support materials for various departments * Support general requests from the Communications and Endomarketing department **REQUIREMENTS** * Enrolled in Graphic Design or Advertising and Public Relations programs, from the 4th semester onward * Knowledge of graphic design and video editing (Canva, CapCut) * Interest in corporate communications and institutional marketing **PREFERRED QUALIFICATIONS** * Proficiency in Adobe Creative Suite (Photoshop, Premiere, Illustrator) Job Type: Internship Contract Duration: 12 months Compensation: R$1,000.00 – R$1,500.00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance