Technical Support Specialist

Description

Job Summary: Responsible for providing first-level technical support to platforms and users, analyzing operational issues and understanding technical requirements. Key Highlights: 1. First-level technical support for platforms and users 2. Analysis of operational issues and understanding of technical requirements 3. Performance based on technical knowledge of the service Responsible for first-level support to the company's platforms and users; analyzing operational issues; providing telephone support; understanding technical requirements of requested services; performing duties based on technical knowledge of the service. Minimum Education: High School Diploma (Secondary Education) * Transportation Allowance; Meal Voucher; * Health and Dental Insurance; * Partnership with Wellhub, universities, and Sesc