Apprentice Program | Montes Claros

Description

Job Summary: Join Mercantil, where you’ll have development opportunities and take ownership of your career in a dynamic, results-driven environment. Key Highlights: 1. Opportunities for your professional development and to take ownership of your career 2. A dynamic environment that recognizes and encourages talent 3. Grow with one of the Best Companies to Work in Minas Gerais **We’re looking for passionate, talented people to join our team!** Do you enjoy challenges and believe daily growth through challenges is what motivates you? If yes, join Mercantil! Here, you’ll find abundant opportunities to develop and take ownership of your career — all within one of the **Best Companies to Work in Minas Gerais**. By joining us, you’ll grow in a dynamic environment where your talent will be recognized and encouraged. The combination becomes even stronger if you have sparkle in your eyes, strong communication skills, proactivity, and, of course, a focus on results! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Customer service; * Customer screening; * Support in branch operations. **Requirements and Qualifications** **We are looking for:** * High school graduates; * Availability to fulfill a minimum contract duration of 1 year and 4 months; * Availability to work either 6 hours or 4 hours daily in the morning shift (8:00 AM–2:00 PM or 8:00 AM–12:00 PM\); **You’ll stand out if you have:** * Proficiency in Microsoft Office; * A proactive profile and eagerness to learn. **Work Location:** **Montes Claros/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career advancement and development opportunities. All positions are also open to persons with disabilities (PCDs). We are the leading ecosystem for customers aged 50 and above. With over 80 years of history, our journey has been defined by continuous innovation and expansion of services — always centered on technology to deliver an exceptional banking experience. After all, our customers are the reason we exist. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ demographic, our bank’s purpose is to deliver a unique experience for this population. This initiative has earned recognition: Mercantil ranks among the Best Companies to Work in Minas Gerais and stands as the fifth-largest payer of social security benefits in the country. Excellence is also reflected in our consistently high Net Promoter Score (NPS), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities extend to persons with disabilities, Black and Indigenous individuals, LGBTQIAPN\+, people over 50, women enrolled in assistance programs addressing domestic violence, and other underrepresented groups. We remain committed to building a fair, representative environment with real opportunities for everyone. Join us! If this resonates with you, become part of our team: **\#VEMSERMERCANTIL**