* **General Behavioral Competencies** **Collaboration:** Ability to work together effectively and harmoniously, aiming at common objectives. **Technical Consistency:** Reliable proficiency in specific legal tasks, ensuring compliance with internal procedures and generating reliable information for managers, internal and external clients. **Contribution to Brand Consolidation:** Fully embodying the values and mission of Silva Freitas, maintaining an ethical, empathetic posture with continuous improvement, serving as an example for clients, community, and employees. **Discretion and Confidentiality:** Prudence in sharing information, strictly complying with regulations and maintaining confidentiality over sensitive data. **Emotional Balance:** Ability to maintain calmness and professional maturity in adverse situations, especially in tense or conflictive environments. * **Job Responsibilities** Ensure effectiveness, quality, and safety in tasks related to legal services; Ensure proper use and maintenance of the case management system; Plan, organize, and conduct in-person, online, or videoconference training sessions for legal, controller, and growth teams; Advise and/or lead weekly technical meetings, preparing agendas and presenting relevant topics; Create and promote constant refresher trainings and SOPs for the department; Develop, implement, and manage tactical projects, supporting the implementation of strategic projects with the Legal Operations Directorate; Provide support to affiliated lawyers, their teams, and the growth department across all company units; Act as a disseminator of Silva Freitas values; Strictly follow the professional decorum established in the Internal Regulations and corporate image guidelines; Ensure the quality of controller team activities; Promote monthly in-person meetings with the controller team to strengthen connections and present results; Conduct meetings to identify improvement needs, seek solutions, and align objectives; Drive progress of cases under the company's sponsorship, contributing to reduced lead time; Review and monitor productivity conditions of CPJ users and compliance rates; Validate contracts entered into the CRM according to established criteria; Manage hearings and appellate sessions; Follow the corporate calendar for employee development and recognition; Prepare managerial reports based on CPJ data, supporting continuous improvement decisions; Assist in building productivity and process performance indicators. * **Requirements** **Education:** Bachelor’s degree in Law; **Professional Experience:** Minimum of 1 year working in the legal field; **Technical Knowledge:** * Microsoft Office – intermediate level; Proficiency in Portuguese language (spoken and written); Experience in legal practice in Social Security Law, Civil Procedure, Labor Law, Civil Law, and Consumer Rights; **Desirable:** Minimum of 1 year of experience in team management.