Smartway is an innovative company in the electric mobility sector, dedicated to providing cutting-edge solutions to customers across Brazil. We are looking for a Sales Assistant to join our team and help grow our sales operations, both on marketplaces and other channels. If you are a dynamic, organized person focused on results and want to grow in an innovative environment, Smartway is the right place for you! Join our team and contribute to the success of our commercial operations! **1\.****Responsibilities:** **E\-commerce and Marketplace Management:** ü Monitor and update product listings on major marketplaces (Mercado Livre, Amazon, Magalu, among others). ü Ensure accuracy of information across online sales channels (price, inventory, description, images). ü Monitor sales performance, seeking opportunities to increase conversion and optimize sales campaigns. ü Assist in managing the company's website, ensuring that product information, promotions, and campaigns are always up to date. **Sales Department Support:** ü Support daily activities of the sales department, including sending quotes and negotiating with suppliers. ü Help consolidate sales and performance reports for results analysis. ü Actively participate in implementing sales actions and strategies to achieve sales targets. **Customer Service:** ü Provide customer service on marketplaces, focusing on answering questions and offering support. ü Respond to product-related inquiries. ü Ensure customer satisfaction by promptly addressing questions, resolving issues quickly, and maintaining a high level of communication. **Sales Analysis and Reporting:** ü Assist in analyzing sales data, preparing performance reports, and proposing improvements. ü Identify market trends and opportunities for revenue growth. ü Maintain control over KPIs related to sales and customer service. **Purchasing Department Coordination:** ü Assist the purchasing department in defining demand based on sales and market needs. ü Support inventory management, ensuring stock levels align with sales forecasts. **Development of Sales Strategies:** ü Work closely with the sales team to develop strategies aimed at increasing sales, both in e\-commerce and resale channels. ü Suggest improvements in sales processes, always seeking efficiency and agility. **Administrative Process Monitoring:** ü Collaborate on administrative processes related to sales, such as invoicing, orders, and negotiations. 2\. **Requirements and Preferences:** **Education:** Bachelor's degree completed **Computer Skills**: Intermediate level of Office suite. **Behavioral Profile:** Ability to manage multiple sales platforms, ensuring quality and consistency of information; Excellent written and verbal communication skills to interact with customers and suppliers; Proactive, results-oriented profile with the ability to efficiently identify and solve problems; Ease in working within teams and collaborating on multidisciplinary projects; **Desired Experience**: Basic knowledge of data analysis tools will be considered a plus.