Description
Opening technical service tickets during on-call shifts; handling incidents; contacting police via COPOM when necessary; conducting tests, implementations, and maintenance alongside technicians; providing customer support regarding alarm system operation; viewing and recording customer images; managing alarm system activation/deactivation, communication failures, battery failures, and power outages; registering procedure forms in the monitoring software.
Familiarity with Sigma Cloud and Imagem systems is desirable. Strong communication skills. Availability for weekend shifts is required.
Schedule: 12 x 36 shift — From 7:00 AM to 7:00 PM
Compensation: R$2.400,00 — R$2.700,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal voucher
* Transportation voucher
Work location: On-site