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Collections Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: A collections professional focused on negotiating overdue debts, providing active and reactive customer service, and offering strategic support. Key Highlights: 1. Experience in collections, preferably with banking products. 2. Negotiation and persuasion skills. 3. Proactive communication for multichannel customer service. Description: * Proficiency in Microsoft Office Suite * Experience in collections \- Banking product experience is a plus; * Persuasive ability; * Strong communication skills and proactivity. * Conduct active and reactive customer service (Phone, WhatsApp, and Email) to negotiate overdue contracts; * Support strategy departments; * Negotiate overdue debts with customers Working Hours: Tuesday to Friday, 11:00 AM to 8:00 PM; Saturday, 8:00 AM to 5:00 PM 251217020255326969

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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