Job Summary: We are seeking a technical professional to perform FTTH and FTTA network installation and repair tasks, ensuring connectivity and residential customer satisfaction. Key Highlights: 1. Technical expertise in fiber optic installation and repair 2. Responsible for maintaining high-speed connectivity 3. Focus on digital inclusion and technological transformation We are Alloha Fibra, the largest independent fiber optic group in Brazil. A connected and united team, passionate about technology and transformation, bringing high-speed internet to every corner of the country. We believe in the power of digital inclusion and a better future. That’s why we seek talents like you—dreamers who aim high and want to make a difference! **Responsibilities and Duties** To build this team with us, the candidate will face the following challenges: Performing installation and repair services for FTTH and FTTA residential networks; Repairing/correcting service faults, whether due to slowness, WiFi issues, no connection, intermittency, etc.; Removing cables from canceled customers to free up capacity for new customers; Assessing service feasibility when the commercial team has doubts regarding network availability in a given area; Relocating equipment within the same residence (room-to-room transfer); Relocating equipment to a new address upon customer request; Performing upgrades—replacing or adding equipment when the customer changes plans; Participating in training sessions and meetings when invited; Other duties consistent with the role. **Requirements and Qualifications** Professional Profile We Seek: Completed high school education; Valid Category B driver’s license; Desirable: NR 10 (Electrical Safety) and NR 35 (Work at Heights) certifications; Intermediate Microsoft Office proficiency; Availability for flexible hours/travel; Desirable experience in telecommunications companies. **Additional Information** Medical assistance Dental assistance Meal voucher Life insurance Transportation voucher Giga Inclusão – PCD dependent support Total Pass Birthday day off Extended maternity leave (180 days) and paternity leave (20 days) Viva Psychology (if enrolled in Amil health plan) Intranet learning platform Tour House: 5%–12% discounts on airline tickets, hotel reservations, and car rentals. Movida: 10% discount applied to daily rental rate Samsung Partnership Portal With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion across Brazil**, Alloha Fibra is today the largest independent fiber optic group in the country. This is possible thanks to our team of 5,000 professionals committed to **quality and excellence** in everything they do—always focused on delivering the best products, services, and customer support. **We value diversity**, reflected in our employees and customers across all regional and social dimensions—as we operate in 864 cities across 22 Brazilian states, supported by a fiber optic network exceeding 140,000 kilometers and serving 1.6 million subscribers. Here, you’ll find one unified team operating **interconnectedly**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way—which transforms our environment into a collaborative space that values people and business sustainability. For more information, visit https://alloha.com/
João Silva
Indeed · HR
João Silva
Indeed · HR
