Description
Job Summary:
Customer service professional with experience in documentation, import/export processes, and delivery tracking.
Key Highlights:
1. Comprehensive customer service and documentary support
2. End-to-end management of foreign trade processes
3. Logistics coordination and delivery control
CUSTOMER SERVICE VIA MESSAGES (WHATSAPP), EMAIL, AND PHONE CALLS;
DOCUMENT VERIFICATION: PROFORMA INVOICE, COMMERCIAL INVOICE, PACKING LIST, BILL OF LADING (BL), AND CE MERCANTE;
OPENING PROCESSES IN COMEXWAY;
ISSUANCE OF COMEXWAY NUMERICAL DOCUMENTS;
MONITORING ONGOING PROCESSES WITH THE TEAM;
UPDATING CUSTOMER FOLLOW-UP;
VERIFICATION AND CONFIRMATION OF NCM CODES;
ISSUANCE OF LI (IMPORT LICENSE) FOR APPROVING AUTHORITIES;
SUBMISSION OF PROCESSES TO APPROVING AUTHORITIES;
ASSEMBLY AND VERIFICATION OF DESCRIPTIONS;
ASSEMBLY, VERIFICATION, AND REGISTRATION OF IMPORT DECLARATIONS (DI);
ISSUANCE OF ICMS TAX FORMS FOR PAYMENT AND ISSUANCE OF GLME;
PREPARATION OF FILES FOR ICMS EXEMPTION;
PREPARATION OF FILES FOR RFB (FEDERAL REVENUE SERVICE) DOCUMENTARY ANALYSIS;
GENERATION OF INVOICE MIRROR SPREADSHEETS;
TRACKING CE MERCANTE UNBLOCKING;
REGISTRATION OF PROCESSES FOR CLEARANCE AT TERMINALS;
BILLING OF PROCESSES AT TERMINALS AFTER CLEARANCE;
ISSUANCE OF WAREHOUSING INVOICES AFTER CLEARANCE AT THE TERMINAL;
DELIVERY TRACKING OF EQUIPMENT TO THE CUSTOMER;
TRACKING DELIVERY OF EMPTY EQUIPMENT TO THE RETURN TERMINAL;
VERIFICATION OF WHETHER RETURNED EMPTY EQUIPMENT REQUIRES CLEANING;
SUBMISSION OF PROCESSES FOR CLOSURE TO OUR FINANCE DEPARTMENT.
Job Type: Permanent CLT
Compensation: Starting from R$5.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel allowance
* Life insurance
* Meal voucher
* Transportation voucher