Collections Analyst (Data Intelligence) - Banco PACCAR

Description

Job Summary: A technology and data analysis professional for the Collections area of Banco PACCAR, developing and maintaining reports, dashboards, and systems to support continuous improvement and operational efficiency. Key Highlights: 1. Work in a strategic position for decision-making and operational efficiency. 2. Develop and maintain reports, dashboards, and automate routines. 3. Collaborate with the Collections team and other departments of Banco PACCAR. *At DAF Caminhões Brasil/Banco PACCAR, we value diversity and recognize that different perspectives and experiences are fundamental to our success. We prioritize gender, ethnic, socioeconomic, and disability equity. Therefore, our job opportunities are open to all individuals within an inclusive environment that fosters belonging, support, and equality for the development and success of every person.* **SUMMARY** A professional with experience in technology and data analysis to work in the Collections area of Banco PACCAR, affiliated with DAF Caminhões. This role is strategic in supporting the area by developing and maintaining reports, dashboards, and information systems, as well as automating routines and processes—contributing to decision-making, continuous improvement, and operational efficiency, always aligned with PACCAR policies and procedures. **RESPONSIBILITIES** * Develop and maintain management reports and dashboards to support portfolio collections performance analysis; * Automate manual routines and processes, increasing efficiency and reducing operational errors; * Collaborate with the Collections team to identify information needs and develop effective technological solutions; * Analyze data to identify trends, risks, and opportunities for process improvement; * Support meetings with dealerships, Commercial, Credit, and other Banco PACCAR departments for strategic and operational alignment; * Strictly adhere to all PACCAR processes and policies, ensuring compliance with regulatory bodies’ standards and audits, so that all actions remain aligned and auditable. **QUALIFICATIONS** * **Education:** Bachelor’s degree completed in Technology, Administration, Exact Sciences, Accounting, Economics, or related fields. Postgraduate studies or certifications in Business Intelligence, Data Analytics, or related areas are preferred. * **Experience:** Prior experience in the relevant field. * **Behavioral Competencies:** Proactivity, analytical thinking, results orientation, strong communication skills, organization, ability to manage multiple tasks, teamwork, resilience when facing challenges, adaptability, and commitment to quality and innovation. * **Technical Competencies:** *Intermediate/advanced English (reading, writing, and speaking) is considered a plus.* Advanced proficiency in Excel (Power Query, Power Pivot) and BI tools (Power BI, Tableau or similar), knowledge of data query and manipulation languages (SQL, Python, R or similar), experience in process automation (RPA, macros, scripts), knowledge of banking systems and collections platforms is a plus. Experience in report and dashboard development and process automation, preferably in Collections or finance-related areas.