Description
Job Summary:
We are seeking a courteous and proactive professional to greet guests, perform check-in/check-out procedures, provide information, and support the team in a welcoming environment.
Key Highlights:
1. Greet guests warmly and professionally
2. A welcoming and professional environment
3. Opportunity for career development in the hospitality industry
**Responsibilities:**
* Greet guests warmly and professionally.
* Perform check\-in, check\-out, and in-person, telephone, and WhatsApp customer service.
* Provide information about the hotel, its services, and the surrounding area.
* Assist with recording guest charges and organizing documents.
* Maintain an organized workplace and collaborate with the team.
**Requirements:**
* Completed high school education;
* Availability to work rotating shifts;
* Strong communication skills and professional demeanor;
* Basic computer literacy;
* Prior customer service experience is a plus.
**Ideal Candidate Profile:**
* Punctuality and strong sense of responsibility;
* Friendliness and empathy in customer interactions;
* Ability to work effectively in a team;
* Proactivity and eagerness to learn.
**We Offer:**
* A welcoming and professional work environment;
* Opportunity for career development in the hospitality industry;
* Competitive salary \+ benefits.
Employment Type: Full-time CLT
Salary: R$1\.563,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Fuel allowance
* Food basket
* Meal voucher
* Food allowance
* Transportation voucher