Job Summary: Inbrands is seeking an organized, proactive, and detail-oriented CRM Assistant to support administrative routines and enhance the efficiency of daily operations within a dynamic environment focused on iconic brands. Key Highlights: 1. Support the execution of CRM campaigns across multiple channels 2. Segment customer databases and organize data 3. Contribute to customer loyalty and retention At Inbrands, our universe is built on iconic brands and protagonist individuals who believe in collaboration to drive results. We are looking for a **CRM Assistant**, an organized, proactive, and detail-oriented professional capable of supporting administrative routines, ensuring process fluidity, and contributing to the efficiency of our day-to-day operations. We are leaders and act as owners. We take immense pride in everything we do and derive great pleasure from every achievement. We execute simply, always prioritizing the best argument and the best idea in fashion management. Our portfolio includes Bobstore, Ellus, Richards, Salinas, VR Collezioni, and Tommy Hilfiger. Our brands are considered iconic and positioned as premium brands distributed through company-owned stores, franchises, multi-brand retailers, and e-commerce. If you love fashion, a relaxed, dynamic, and challenging environment, join Inbrands!!!! **Please note that our opportunities are open to everyone. At Inbrands, you’ll find a diverse environment rooted in respect and empathy.** **Responsibilities and Duties** * Support the execution of CRM campaigns (email marketing, SMS, WhatsApp, push notifications, and other channels) * Send communications according to defined calendars and briefings * Segment customer databases based on behavioral, demographic, and journey criteria * Update and organize databases, ensuring data quality and integrity * Support the creation and maintenance of relationship workflows and automations * Monitor basic campaign metrics (open rates, click-through rates, conversion rates, opt-outs) * Support operational requests from the CRM team in coordination with internal teams and vendors * Keep the campaign calendar updated and well-organized * Identify opportunities to improve customer communication * Support initiatives related to customer loyalty, retention, and win-back efforts **Requirements and Qualifications** * Completed high school education; **currently pursuing a bachelor’s degree** in Business Administration, Business Management, Human Resources, or related fields is considered a plus. * Prior experience in administrative routines or operational support roles. * Basic to intermediate proficiency in the **Microsoft Office Suite** (especially Excel, Word, and Outlook). * Strong verbal and written communication skills, with ability to interact effectively across various departments. * Organizational skills, attention to detail, and ability to manage multiple simultaneous tasks. * Proactive, collaborative, and results-oriented profile. * Ability to work under deadlines, prioritize tasks, and assume high responsibility. * Aptitude for learning new systems and digital tools. **Additional Information** Flexible working hours (start between 7:00 AM and 9:00 AM; end between 5:00 PM and 7:00 PM); on Fridays, you may leave one hour earlier to kick off your weekend; Medical assistance including coverage for dependents; Dental assistance; Life insurance fully covered by the company — because we value your safety; Flexibility to choose between meal allowance or food allowance; For those who prefer bringing their own lunch, we provide a comfortable space with full facilities; Weekend leisure: partnership with SESC; For those continuously seeking new knowledge, we offer partnerships with top universities; Love discounts? We offer discounts on group brands (subject to policy); Here, you can truly be yourself! We value comfort and individuality — our dress code allows employees to dress in ways they most identify with; Birthday “Day After”: a full day off to enjoy however you wish; Total Pass program for those who care about health — thanks to partnerships with top gyms. **Who We Are** We are movement, creativity, and history. Inbrands was founded in 2008 with a clear purpose: to build an ecosystem of brands that inspire people and transform fashion into experience. Our portfolio brings together names that transcend generations and styles — Ellus, Richards, VR, Salinas, and Tommy Hilfiger — brands that dress personality, attitude, and authenticity. We don’t follow trends. We create paths. We evolve consistently, strategically, and with hard work. We are passionate about building strong brands and sustainable businesses, always focusing on developing the people who make it all happen. **Our DNA** We believe fashion goes beyond clothing — it connects stories, expresses identities, and builds genuine relationships. Our purpose is to inspire people through fashion and brand experience, with integrity, attitude, and passion for making things happen. We grow valuing what never goes out of style: people, essence, and truth. **Our Values**