




Job Summary: Lead and guide the operational team, monitor last-mile and e-commerce deliveries, manage drivers, and support base improvements. Key Highlights: 1. Team leadership and operational team guidance 2. Monitoring of last-mile and e-commerce operations 3. Driver and delivery personnel management Main Responsibilities: * Lead and guide the operational team; * Monitor last-mile and e\-commerce operations to ensure deliveries meet SLA requirements; * Handle communications with drivers and delivery personnel to ensure delivery quality; * Support recruitment of new delivery personnel; * Monitor KPIs, address incidents, and support base improvements; Compensation: R$2\.029,00 per month Work Location: On-site


