Sales Operator - PCD

Description

Job Summary: Grupo JCA is seeking professionals for customer service and proactive ticket sales, guiding and assisting passengers with respectful and straightforward service. Key Highlights: 1. Customer service and proactive ticket sales 2. Assistance to passengers with boarding, disembarkation, and baggage 3. Support in customer service requests and ticket modifications At **Grupo JCA**, we believe that the customer experience goes beyond delivering a product or service. Our customers want a memorable experience during their interactions with us, and we strive to meet their expectations! Our approach to service is **respectful**, **courteous**, **straightforward**, and **secure**! We seek individuals who can empathize with others, collaborate effectively, take responsibility, and maintain transparency in their relationships. **Do you identify with this?** Apply now for the selection process. We are eager to meet professionals who wish to make a meaningful impact on our customers’ lives alongside us! **Responsibilities:** * Provide customer service and conduct proactive ticket sales; * Guide passengers regarding schedules, destinations, connections, boarding, and procedures; * Assist passengers with boarding and disembarkation, including loading and unloading baggage; * Perform baggage labeling, organization, and verification; * Support ticket exchanges, modifications, cancellations, and other customer service requests. **BENEFITS** * Medical assistance * Dental assistance * Meal allowance: BRL 748.00 per month * Transportation allowance * Sales commission **Requirements:** * High school diploma (preferred) * Availability to work on weekends and holidays * Residence in Greater Florianópolis * PCD medical certificate **Work Schedule: 5 days on, 1 day off** * Availability to work on weekends and holidays Employment Type: Full-time, Permanent CLT Salary: BRL 1,918.35 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * Do you have a PCD medical certificate? Work Location: On-site