Description
Job Summary:
The professional will be responsible for analyzing technical issues, documenting incidents, facilitating communication between the dealership and the factory, and ensuring proper application of warranty policies.
Key Highlights:
1. Analyzes and documents vehicle technical issues.
2. Acts as a liaison between the dealership and the factory regarding warranty claims.
3. Ensures correct application of warranty policies.
* **Technical Analysis:** Examines replaced parts to identify the root cause of defects.
* **Documentation and Recordkeeping:** Takes photos of technical issues, completes reports, and organizes service order documentation.
* **Liaison Role:** Bridges the dealership and the factory, ensuring defective parts are returned and associated costs are reimbursed.
* **Policy Application:** Ensures all requests comply with the manufacturer's warranty policies and the vehicle's warranty terms.
Compensation: R$1.518,00 - R$2.500,00 per month
Benefits:
* Transportation allowance
Work Location: On-site