Job Summary: Support Customer Relationship activities by assisting in communication and support to ensure a positive experience and customer satisfaction. Key Highlights: 1. Support customer and administrative team relationships 2. Assist in communication and customer support 3. Teamwork and good interpersonal relationships Support Customer Relationship department activities by assisting in communication, tracking requests, and providing customer support to ensure a positive experience, strengthen relationships, and achieve customer satisfaction with the company's services. \- Assist the IR team with administrative tasks \- Monitor scheduled CPJ tasks, mark completed ones as done, distribute pending tasks to the team, and respond accordingly. \- Send survey links to customers according to assigned tasks in CPJ, Google Calendar, and PJE. \- Assist lawyers and all staff in transferring clients in SMBOT upon request. \- Prepare contracts for customer signature. \- Verify signed contracts and customer documents and send them via e\-mail to the branch office and responsible lawyer. \- Update the firm's CRM systems. \- Perform other reports and job-related duties. REQUIRED QUALIFICATIONS: Proficiency in Excel spreadsheets (test required). Computer skills to simultaneously access multiple systems. Good interpersonal skills for teamwork. Currently enrolled in Administration or related fields. Job Type: Internship Contract Duration: 24 months Compensation: R$900.00 per month Benefits: * Meal allowance * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
