Description
Job Summary:
A professional responsible for public-facing customer service, performing administrative routines, supporting promotional activities, and managing schedules.
Key Highlights:
1. Customer service and welcoming of internal and external customers
2. Performing administrative routines and recording customer service complaints (SACs)
3. Supporting shopping center promotional activities
**Requirements:**
⦁ Experience in customer reception and public-facing service via telephone, internet, and in person;
⦁ Excellent written and verbal communication skills;
⦁ Proficiency in Microsoft Office and computer literacy.
⦁ Availability to work Monday through Friday, from 9:00 AM to 7:00 PM, as well as on weekends in exceptional cases.
**Responsibilities:**
⦁ Welcoming and assisting internal and external customers;
⦁ Performing various administrative tasks, recording and responding to customer service complaints (SACs);
⦁ Supporting shopping center promotional activities;
⦁ Managing reservation schedules, organizing meeting rooms/reception areas, and providing pantry services.
Employment Type: Full-time, Permanent (CLT)
Salary: R$1\.548,51 \- R$2\.500,00 per month