Customer Service Representative

Description

Job Summary: We are seeking a communicative and organized customer service representative to work in the events department, welcoming customers, presenting products, and assisting with outfit selection. Key Highlights: 1. Dynamic customer service in a festive environment 2. Opportunity to learn about products and services 3. Teamwork and collaborative environment **Customer Service Representative – Events Department** **Job Description:** We are looking for a communicative and organized individual to provide customer service in the events department. The role involves welcoming customers, presenting products and services, clarifying doubts, assisting with outfit selection, and supporting the location process. **Responsibilities:** * In-person, telephone, and WhatsApp customer service; * Organizing the service area and inventory; * Registering and updating information in the system; * Supporting the team with daily tasks. **Requirements:** * Strong communication skills and friendly demeanor in customer interactions; * Organization and proactivity; * Willingness to learn about products and services; * Prior customer service experience (preferred but not mandatory). **We Offer:** * Competitive salary + commission; * Meal allowance and transportation allowance; * On-the-job training; * Collaborative work environment. **Working Hours:** * Monday to Friday: 12:00 PM to 9:00 PM or 9:00 AM to 6:00 PM * Saturday: 9:00 AM to 1:00 PM **Work Location:** Trindade Trajes – [City/State] Employment Type: Full-time CLT Compensation: R$2,200.00 – R$2,441.86 per month Benefits: * Meal allowance * Food allowance * Transportation allowance Work Location: On-site