Job Summary: General Services Supervisor to lead the cleaning and maintenance team, ensuring organization and compliance with standards at a prominent resort. Key Highlights: 1. Lead the general services team at a renowned resort 2. Ensure cleaning and organization with excellence 3. Develop and guide team members **General Services Supervisor** (Florianópolis/SC) Invest in your career choice and join the company that is a benchmark in Brazil’s hospitality market. **ABOUT US** The Costão do Santinho Resort is located in Florianópolis/SC and celebrates its 30th anniversary, having been awarded Brazil’s best beach resort for 9 years and Brazil’s best resort for events for 10 years. With expansion underway in the timeshare segment, Costão seeks professionals to contribute to its new projects. Currently, we have: * **Over 100,000 guests hosted annually;** * **1,200 team members;** * **7,500 families enrolled in its vacation club** **Our Purpose:** Celebrate life by creating unforgettable experiences that nourish the body, mind, and spirit. **Our Values:** * Harmony as our foundation; * Care in every detail; * Continuous improvement; * Passion for making you feel better; * Transparent communication; * Humanity; * Connection of body, mind, and spirit. **JOIN US—THE PLACE TO CELEBRATE LIFE AND CONTINUOUSLY EVOLVE!** **Key Responsibilities** * Supervise the cleaning, maintenance, and general services team * Assign tasks, prepare work schedules, and monitor activity execution * Ensure cleanliness and organization of common, administrative, and operational areas * Monitor proper use of cleaning materials, equipment, and supplies * Request replenishment of supplies and monitor inventory levels * Train and guide team members on procedures, standards, and hotel policies * Oversee third-party service providers when required * Ensure compliance with occupational safety, hygiene, and health regulations * Report incidents, maintenance needs, and improvement suggestions to management * Safeguard the hotel’s assets **Requirements** * Completed high school education (technical or higher education in related fields preferred) * Prior experience as a supervisor or team leader in general services, preferably within hospitality * Knowledge of cleaning and maintenance routines and proper use of cleaning products * Leadership, organizational, and communication skills * Flexible availability and willingness to work on a 6x1 rotating schedule **Desired Competencies** * Leadership and teamwork * Organization and attention to detail * Proactivity and sense of responsibility * Strong communication skills and professional demeanor * Problem-solving ability * Ability to work under pressure