**Description:** \\ ABOUT US **Manchester Investimentos was founded with a single purpose:** TO REALIZE DREAMS AND BUILD LEGACIES! We began our journey in Joinville, where our headquarters is located, and over more than five decades, we have expanded to 14 additional cities across Brazil, including Florianópolis, Criciúma, Chapecó, Blumenau, Itajaí, São Bento do Sul, Jaraguá do Sul, Curitiba, São Paulo, Guarulhos, Santos, Presidente Prudente, Belo Horizonte, and Ribeirão Preto. Through a strong partnership, we have been accredited with XP Investimentos for 18 years, and recently, XP became Manchester’s shareholder. Our reputation has been built over these decades through a unique wealth management service. Our primary objective is to help our clients achieve their goals by offering customized solutions, a diversified portfolio of products, and outstanding customer service. Currently, with over BRL 23 billion under custody, we serve more than 20,000 clients who trust our work, with whom we value transparent and long-lasting relationships. Our main goal is to reach BRL 100 billion in assets under custody—a dream that is becoming reality every day through the effort and commitment of a highly skilled and engaged team. Our culture is guided by four fundamental principles that act like a compass, guiding us on our path to success: Build long-term partnerships; Make learning a lifestyle; Foster a positive and constructive environment; Be part of the solution. If you, like us, have a BIG DREAM for your career, take this first step! Learn about the position and apply. \\ WHAT WE’RE LOOKING FOR MIDDLE OPERATIONAL ASSISTANT \| FLORIANÓPOLIS (SC) KEY RESPONSIBILITIES Register new customers and update information in internal systems; Manage database migration and internal mirroring, as well as assist with client portability, ensuring accuracy and compliance of information; Submit periodic reports to advisors or clients upon request; Provide or retrieve information from the office as needed; Open internal support tickets with XP to resolve operational issues; Query internal client information to ensure fast and accurate responses; Participate in training and onboarding of new commercial team members, providing operational information and initial support; Maintain an updated customer database, ensuring data accuracy and integrity. REQUIREMENTS AND QUALIFICATIONS Bachelor’s degree completed or in progress in Economics, Business Administration, Commercial Management, Financial Management, or related fields; Strong analytical skills and attention to detail; Excellent verbal and written communication skills; Ability to work collaboratively within teams and across departments; Capacity to solve problems effectively and proactively. PREFERRED QUALIFICATIONS ANCORD certification and willingness to obtain the FBB100 certification later; Prior experience in operational or administrative support; Knowledge of the financial sector or experience in corporate environments. WHAT WE OFFER **Employment Model:** Associate; Structured career development plan; Fixed remuneration; Group life insurance; ANCORD exam fee reimbursement — if approved; Reimbursement for other financial market certifications; Collaborative work environment; Continuous education platform; Performance monitoring; Merit-based culture. HOW THE PROCESS WORKS Apply for the position; Complete Behavioral Profile Mapping and Cultural Fit assessments; Interview with the Talent Acquisition and Selection team; Interview with leadership; Final feedback on the selection process. **Note:** Each stage is eliminatory. 251203020219947228