Receptionist

Description

Job Summary: A professional responsible for receiving visitors and customers, providing in-person and telephone customer service, and offering administrative support—contributing to the company's institutional image. Key Highlights: 1. A family-owned company that values innovative ideas and continuous improvement 2. A welcoming environment where each person is essential 3. An opportunity to join a successful team and tackle challenges **Job Description** The Olsen Group is a solid, family-owned company that values innovative ideas and solutions. OLSEN’s key differentiator is the high quality of its equipment, achieved through continuous improvement of our processes. Ownership mindset, integrity, commitment, discipline, proactivity, and humility are our core organizational values; therefore, we seek professionals who embody these traits and align with our way of thinking and acting. Here, every individual is important and essential to daily operations. If you enjoy challenges, join our successful team! **Responsibilities and Duties** **Description** Responsible for receiving visitors, customers, and suppliers, delivering courteous, efficient, and professional in-person and telephone service. Handles call screening, calendar management, correspondence organization, administrative support to teams, and recording of relevant information. Ensures order and security at the company entrance, contributing to a welcoming work environment and safeguarding the organization’s institutional image. **Activities:** * Answer and route telephone calls, accurately taking and relaying messages; * Receive and direct visitors, ensuring compliance with identification and access protocols; * Maintain updated internal extension lists, contact directories, and telephone message recordings; * Provide administrative support to employees and departments; * Manage and update meeting and appointment calendars; * Receive, log, and forward correspondence, courier packages, and deliveries; * Monitor personnel entry and exit to ensure environmental control and security; * Update client and supplier contact lists; * Manage and distribute internet (Wi\-Fi) access credentials to visitors and guests; * Dispatch documents and parcels per internal procedures; * Organize and manage reception supplies (ID badges, keys, office supplies, etc.); * Organize and archive departmental documents and records; * Comply with technical, administrative, safety, environmental, and quality management standards; * Participate in programs and initiatives aimed at continuously improving services, processes, and the organizational environment; * Maintain a clean, organized, and functional reception area; * Perform other related duties as required by the company. **Requirements and Qualifications** **We expect you to have:** **Education:** Completed high school or currently pursuing higher education. **Knowledge:** Basic Microsoft Office suite; Customer service experience. **Additional Information** On-site cafeteria Meal allowance Health insurance Dental insurance Profit-sharing and results-based bonus paid semiannually Group life insurance Partnerships with educational institutions, pharmacies, gyms, and local businesses Internal parking for motorcycles and bicycles Rotating car parking Employee association And much more! Employment type: Full-time, Permanent CLT contract Salary: R$2\.000,00 \- R$2\.200,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site